Bloomberg fuels the power of information and technology to bring transparency to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.
In a career at Bloomberg, you will play a significant role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Driven. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull! We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that encourages our employees to be their best.
The team has two critical focus areas: to provide outstanding customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues.
We are in charge of the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. We assist fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients’ technological needs. We tackle our clients’ software issues, and we understand how it relates to their workflows and asset-class needs. Working with critical information and highly sophisticated tools, we ensure the security of our clients’ accounts and data.
Secondly, we connect with our clients, including CEOs and executive managers, with access to proprietary data and information. We set-up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to.
We provide all new hires a training programme up to 8 weeks long, which covers aspects such as an introduction to our products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.
You'll never stop learning...we'll invest in your career, and coupled with our outstanding approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Technology Client Services specialists are enabled to be involved in mentoring, recruiting, quality control and idea generation.
You will have the opportunity to further develop your technical skills within the Technology Services and Solutions Business or champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Global Data, Compliance, Engineering as well as Advanced IT roles and Client Financial Services.
We’re proud to provide all full-time employees with comprehensive healthcare coverage, as well as programmes and services to help them and their families manage their health and well-being.
In addition to health, dental and vision coverage, we offer disability and life insurance, a retirement savings plan (complete with a generous company match), and an array of wellness programmes.
We also have perks including fitness and gym reimbursement, commuter savings programmes and discounts on products and services.
Our benefits do vary from region to region, so chat with your recruiter if you want to learn more.
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are! Please note this is a two stage application process, following the submission of your candidate details you will receive an email with directions to complete an online assessment. Your application will not be complete until you have submitted the assessment.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process.You can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or firstname.lastname@example.org
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