From insuring their first car to saving for retirement, we support our customers through the moments that matter most to them. We put them at the heart of every decision we make, and we're committed to delivering market-leading insurance and investment solutions that meet their individual needs.
Today, of course, 'market-leading' means more than simply charging the lowest premium or offering the highest return on investment. Every bit as important to us and our customers – is that the products and propositions we offer are ethical, sustainable and delivered in a responsible way.
Since the start of 2020, the coronavirus pandemic has exacerbated the financial challenges many people face. Our purpose is focused around Helping Britain Recover. One way we will do this is by helping to finance a greener future, we can also make a real difference to tackling climate change.
By looking at the business through fresh eyes and challenging the way we do things, the graduates who join us on this programme will have a big part to play in all this and more.
Graduates that join our Sustainable Financial Wellbeing graduate scheme will work within our Insurance and Wealth division. If you're naturally inquisitive, have an interest in business, finance and data, and excited by an opportunity to develop and deliver excellent customer propositions, this could be the scheme for you.
Challenging the status quo is a big part of the ask for our graduates. So two things you'll need for sure are strong critical-thinking skills and an open mind. Humility and resilience are equally important. And because this is an area of the business that's all about our people, you need to be a confident communicator with a flair for building strong relationships.
Over the course of two years, you’ll complete three 8-month placements. On each, you’ll work with a different team and develop your skills and experience in the following areas:
Customers are the heart of everything we do. Learning how we deliver the highest standards of service will give you a strong base understanding of our business and, more importantly, our customers. Interacting with them directly and with our operational teams will help you understand their needs, and how this feeds into our future strategy.
We aim to offer customers ethical investment choices and challenge the companies we invest in to behave more sustainably and responsibly. As a leading UK insurer, we're also helping customers increase their resilience against the growing threat of extreme weather caused by climate change. You will build your knowledge and expertise of our various products and propositions in these areas and provide us with your perspectives around what more we can do in this space.
We have many routes to market including Independent Financial Advisors, directly to our customers and through our own branches. We also have a strong workplace proposition, with pensions and investments that companies can offer to their staff. You will work with the teams responsible for building those relationships.
We will seek to tailor further qualifications to fit with your future development.
Our Sustainable Financial Wellbeing roles are based throughout the UK in our LBG hubs. You will need to be flexible, because the location and balance of remote and office-based work will be determined by the team you're assigned to.
We've signed the Gradcracker feedback pledge.
(This means that we will supply feedback if requested after an interview.)