Graduate Opportunity

Transformation Services Graduate Programme


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Who we are

HSBC is one of the largest banking and financial services organisations in the world. In 65 countries and territories serving around 40 million customers, our ambition is to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper.

Global Banking and Markets is one of four businesses that make up HSBC Group. It focuses on servicing our large, multinational, corporate clients, institutional investors and financial institutions across the globe. Providing services ranging from debt and equity issuance, to sales and trading, direct custody and cash management.

Transformation Services is the “in-house” consultancy enabling Global Banking and Markets to change. We are an important partner and trusted advisor to our businesses to ensure we can continue to service our clients. We provide services including design and architecture, business process reengineering, project management & delivery, data management and innovation, all of which underpins our businesses.

Transformation Services importance continues to grow as macro-economic events and industry competition from established players and new FinTech entrants requires us to accelerate our pace and impact of change. Transformation Services is at the heart of this.

Starting your career in a global bank

HSBC graduate experiences in Global Banking and Markets.

Our structure

The HSBC network covers both established and emerging markets across Europe, Asia-Pacific, Middle East and North Africa, North America and Latin America. Within these markets, we serve our customers through our global businesses: Global Banking and Markets, Commercial Banking, Global Private Banking, and Retails Banking and Wealth Management. Transformation Services has presence in Europe, MENAT, ASIAPAC and the AMERICAs with roles available in London, Hong Kong and New York or Toronto.

HSBC and you

What to expect

We are looking for forward-thinking, problem solving, driven and perceptive graduates who will become the future leaders of HSBC.

This programme appeals particularly to individuals who are self-starters, highly driven, passionate about driving change, with an awareness of technology and its implications (without being a technical specialist) whilst having the highest levels of integrity.

Over two years, through a number of rotations, you’ll gain broad experience across capabilities within Transformation Services, ranging from translating strategy into tangible programmes of work, delivering business enhancements, to project managing the delivery of these enhancements or even understanding the fundamental importance of data in everything we do. You’ll experience first-hand how to support businesses to evolve in the face of industry innovation. There will be the opportunity for top performers to complete one of their rotations internationally.

These rotations will be backed up with a wealth of training and development opportunities, including support to study for a professional qualification, a graduate buddy, a dedicated programme manager and access to senior business leaders through regular development events. In this way, you will learn about client satisfaction, the impact of governance and risk management, you’ll work on key products and have the chance to oversee business projects.

Your responsibilities will include:

  • Achieve a broad understanding of HSBC Group and specifically, GBM, understanding the breadth of services and products we offer
  • Develop a solid foundation of transferable skills and the ability to apply them to new situations
  • Technical understanding of transformation and multiple methods to deliver
  • Develop communication, negotiation, influencing and presentation skills
  • Build project management skills, including prioritisation and time management, understand strategic context and develop confidence around senior managers
  • Analysis of financial and non-financial information, taking into account the economic and regulatory environment in your analysis
  • Take responsibility for preparing standardised reports for senior management
  • Ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation with integrity at the heart of everything we do

You’ll be able to take part in our sustainability initiatives. Our volunteering programme, for example, could help you to develop new skills, while contributing to the communities in which we work.

As well as your immediate team, we have Employee Resource Groups (ERGs), also known as networks. They are similar to the clubs and societies that you may have had access to at school, college or university. ERGs are voluntary employee-led groups. Our seven core global diversity-themed networks are: Ability, Balance, Embrace, Faith, Generations, Nurture and Pride. We also have common interest groups which connect employees on a variety of different topics. They are open to all employees.

We offer a market-competitive pay and benefits package according to your location.

Learning and development

We offer a high-quality learning and development programme. Your time with us will begin with our global induction event, Global Graduate Induction, which will take place in London in July 2019 for all graduates joining our global businesses.

Your training can be flexible based on how you wish to drive your career. As well as having regular access to business leaders for coaching and advice, you’ll have the opportunity to study for an industry-recognised qualification suitable to your role and planned career, while constructive feedback will enable you to measure your performance. You’ll be assigned a line manager and buddy, who will offer guidance and support. Continued learning will involve “lunch and learn” sessions and soft-skills training.

Career paths

On completion of the programme, you’ll be known for having a broad array of skills and have a strong reputation, with an unquestionable foundation of change skill. You may have identified an area of specialism and directed your career towards this which enables you to demonstrate specialist expertise early. area and could start progressing towards a more senior role. You will have the flexibility to choose a permanent role that is most suited to your interests and skills.

Being an international bank, HSBC offers an exciting platform globally that you will be able to benefit from. As you continue your journey at HSBC and progress towards a senior role, you will also be able to search for international opportunities, work across multiple products and geographies, broaden your horizons and nurture your curiosity.

We assess all applicants against our values and our global graduate capability framework. Information on our recruitment and selection process can be found on our hints and tips page [].


The ideal candidate for this role will:

  • Have a minimum of a 2:1 honours degree or equivalent and 120 UCAS points or equivalent (excluding General Studies).
  • Have consistently achieved objectives set for you and taken action to improve your own performance.
  • Have self-awareness with the confidence to work independently and take responsibility for your own development.
  • Have worked collaboratively with other colleagues, supporting them when possible.

In addition to the details listed above, the ideal candidate will be proactive, forward-thinking, ready to challenge the status quo, with strong drive and determination, keen to learn and develop at all times, have a natural ability to build relationships with colleagues and a willingness to deliver on difficult assignments, possess an aptitude for understanding the underlying strategy which underpins the bank direction, be skilled at project management and have a keen interest in business development.

Please be advised that you should apply for one HSBC Graduate Programme only. Candidates with multiple applications will be progressed on one application.

At HSBC we are open to different ideas and cultures, connected to our customers, communities and each other, and dependable, we do the right thing. These are the values that guide us every day. We seek to recruit people who share these values and will help us to sustain them.


How to Apply

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Opportunity Overview

  • Ongoing
  • Competitive + benefits
  • 2:1 and above
  • Multiple UK Locations

Disciplines accepted...

  • All STEM disciplines

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