Information Services - Compliance internship

Would you like to learn how a worldwide market leading company manages to compete in an extremely dynamic environment while ensuring to stay compliant with all internal and external regulations, laws and policies? 

Would you like to learn the Key Performance Indicators (KPI) and the processes to control them?

As an Intern in the Program and Quality Team of Keysight Technologies in EMEAI (Europe Middle East, Africa and India) you will be working in an international team on improving current processes and infrastructure as well as learning some of the key functions within the Customer Contact Centre (CCC) and Field organisations.

The Customer Contact Centre (CCC) is located across Europe with a central order administration located in Barcelona. The team that is hiring you is formed by ~25 team members of different background and from different countries, it is working from 3 different locations and 2 continents. The Team that you will join provides support to more than 120 countries and 600 employees.

What we offer you to take part of during this 1 year internship:

  • Support audit compliance efforts, e.g. collecting documentation from CCC teams and ensuring that documentation are updated regularly and adhere to ISO quality standards
  • Publishing the weekly CCC Programs Quality team Newsletter- Updating content on the European Field and CCC Teams’ webpages
  • Create and edit quarterly customer satisfaction Newsletter
  • Perform monthly and quarterly productivity analysis and review presentations
  • Help during ad hoc data compliancy requests
  • Supporting the immediate team and other CCC teams in various activities such as data collection, root cause data analyses on Business Fundamentals, implement an innovative approach to develop automatic business/process

What does Keysight do?

See how Keysight helps leading technology companies bring breakthrough products to market.

To be successful in this position, you will need:

  • To be currently be enrolled in an undergraduate or a postgraduate/masters program, with a business administration background with focus on computing / business applications
  • An excellent command of the English language (spoken and written), additional languages are a plus
  • Proficiency in MS office tools, particularly Excel- A quality oriented approach
  • Creative and independent thinking- The desire to work in a multicultural and dynamic environment
  • Good organisational and communication skills
  • An understanding of business organisational structures is a plus
  • An understanding of business applications, such as ERP, CRM is a plus

At Keysight Technologies, we help companies address their toughest challenges with precision and confidence. We offer the most precise electronic measurement solutions in the industry, with advanced software to match. Our employees leverage their insight and passion to revolutionise electronic measurement and make a difference in the world.

Opportunity Overview

  • Salary: Competitive
  • Placement Duration: Year-long
  • Location: Barcelona, Spain
  • Region: Europe
  • Type: Work Placement / Internship

Disciplines accepted...

  • Computer & IT
  • Hardware
  • Software
  • Systems

Contact Keysight Technologies

To Apply

Please send your application by email to Aurelie.bauzou@non.keysight.com mentioning the reference: Compliance

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