Information Services – Information Management

Would you like to learn how to develop and maintain an information management system focused on the business needs of a large field organisation?

Would you like to understand how to liaise business and IT functions on data management in CRM and ERP systems?

As an Intern in the Program and Quality Team of Keysight Technologies in EMEAI (Europe Middle East, Africa and India) you will be working in an international team on improving current processes and infrastructure as well as learning some of the key functions within the Customer Contact Centre (CCC) and Field organisations.

The Customer Contact Centre (CCC) is located across Europe with a central order administration located in Barcelona. The team that is hiring you is formed by ~25 team members of different background and from different countries, it is working from 3 different locations and 2 continents. The Team that you will join provides support to more than 120 countries and 600 employees.

What we offer you to take part of during this 1 year internship:

  • Pull data for the CCC’s performance dashboards
  • Create ad-hoc reports for business analysis with a focus on new technology
  • Maintain and create documents to be used for customer communication
  • Automate existing reports to be used by operational teams
  • Maintain and develop web-based solutions- Investigate and propose automation solutions

What does Keysight do?

See how Keysight helps leading technology companies bring breakthrough products to market.

To be successful in this position, you will need:

  • To be currently enrolled in an undergraduate or a postgraduate/masters program either in Business Administration, with a strong focus on Computing and IT, or in Computer Science / Programming with a strong business application focus
  • An excellent command of the English language (spoken and written), additional languages are a plus
  • Proficiency in MS office tools, particularly Excel and Access, with a good understanding of Visual Basic in MS Office environment
  • Competency of HTML coding is desirable- A background on simple database design & creation of web-based solutions
  • A natural interest in new software technology and how to apply it in business environment
  • A quality oriented approach
  • Creative and independent thinking
  • The desire to work in a multicultural and dynamic environment
  • Good organisational and communication skills

At Keysight Technologies, we help companies address their toughest challenges with precision and confidence. We offer the most precise electronic measurement solutions in the industry, with advanced software to match. Our employees leverage their insight and passion to revolutionise electronic measurement and make a difference in the world.

Opportunity Overview

  • Salary: Competitive
  • Placement Duration: Year-long
  • Location: Barcelona, Spain
  • Region: Europe
  • Type: Work Placement / Internship

Disciplines accepted...

  • Computer & IT
  • Hardware
  • Science
  • Software
  • Systems

Contact Keysight Technologies

To Apply

Please send your application by email to Aurelie.bauzou@non.keysight.com mentioning the reference: Information Management

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