Graduate Opportunity

Graduate IT Support / 1st Line Support

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Are you an IT graduate looking for a company that will allow you to put your degree to use? Perhaps you’re looking to work in the City of London where you will be fully trained and developed? Or maybe you want to work with like-minded people whose passion for technology will inspire and motivate you?

Here, at Trayport, we have a successful history of recruiting Computer Science and Information Systems Graduates and then watching them really grow. Trayport is once again looking for an IT Graduate to join our successful team, and grow within the business.

After completing your comprehensive training you will become a full member of the Information Systems team providing 1st and 2nd Line Support to our internal users The role will involve:

  • Covering the IT Support Helpdesk, providing responsive, consistent, high-quality support to our end-users and meeting service targets.
  • Deploying, configuring, testing and supporting the desktops, laptops, systems software, applications software and mobile phones used at Trayport.
  • Monitoring and supporting servers, networking systems and telecoms systems.
  • Adhering to IS policies, processes, procedures and checklists at all times.
  • Helping to ensure that key systems are available 24 hours a day, and that business continuity is assured in the event of disruptions.
  • Managing long-term projects and smaller ad hoc tasks concurrently, and tracking time spent accurately.

As a rapidly growing technology company with a real passion for developing Graduates, we know what motivates you. Whether it’s ensuring you’re using the latest technologies, running technology forums, providing extensive training or participating in company Hackathons, we are dedicated to developing you to be the best you can be. Not to mention the fact we have a fully stocked kitchen, regular Gaming Nights, company weekend away, and a brand new Central London office to work in; all aimed at ensuring your time at Trayport is not only educational, but fun. We also offer a great starting salary with amazing benefits like a bonus, pension, health care, life insurance, cycle to work schemes, interest free ticket loans, training budgets and health and well being allowance.

With over 75% of our workforce technical, you are sure to learn from a lot of highly experienced people in all teams. Once you have completed your training period we will ensure you are fully equipped to take on your new role within Trayport. We aim to make sure you join one of the many Grads who have successfully joined our company and have since progressed into more senior roles in the business.

The successful candidate for this role will be degree educated (ideally in Information Systems or similar) with a broad understanding of all aspects of computing. You will have an understanding of Networking protocols, Active Directory and Microsoft Desktop products. You’ll also be a strong communicator with the ability to build rapport and troubleshoot with internal users. You’ll also be proactive and motivated to want to better yourself by taking advantage of the many opportunities Trayport offers.

Trayport is a leading provider of energy trading solutions across the globe. We develop, deploy and support quality, resilient software for trading in multiple asset classes in cleared and OTC markets. Trayport’s software is used by the world’s largest energy trading companies and banks across high profile markets that include derivatives and cash products.

We are a rapidly growing business, achieving consistent profitability and year on year growth. We have appeared in the Deloitte Technology Fast 50, Forbes, and topped the Sunday Times Tech Track league of companies. We pride ourselves on being a leader in our field, building the best trading systems to support our clients' needs throughout the world.

At Trayport, we understand that our people are crucial to our future. We strive to provide a challenging and inspirational atmosphere; employing intelligent, enthusiastic, adaptable individuals and giving them the freedom, training, and guidance to allow them to consistently achieve their potential. If this sounds like you and you want to be part of helping us shape our future, please send your CV in ASAP.


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Opportunity Overview

  • Ongoing
  • Competitive + benefits
  • All grades
  • London
    (Show map)

Disciplines accepted...

  • Computer Science
  • Cyber Security
  • Data Science
  • Hardware
  • Information Technology
  • Robotics
  • Software
  • Systems
  • Web Development

Employee Profiles

Chloe - Team Lead, Technical Client Management and Support

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