Graduate Opportunity

EISS Support Analyst

Information Technology

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Job Description:

We are looking for a Support Analyst to work within the European Information Systems and Services department (EISS). This role will be based in Wantage, Oxfordshire.
With a passion for networking, information technology and computer science you will be responsible for handling helpdesk calls working closely with the third party network providers to provide connectivity into 65 manufacturing sites across Europe, the Middle East and Africa.

You will Implement upgrades, troubleshoot network faults and identify improvement opportunities and provide assistance to 1st/2nd line support teams for all networking issues (LAN/WAN).

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Job Requirements:

  • In order to succeed in this role you will be educated to degree level in Information Technology.
  • A Masters Degree in Networking will be highly desirable for this role.
  • You will be able to demonstrate knowledge in technologies and areas, such as, Routing, Switching, MPLS networks (WAN), local area networking (LAN), Wireless networks, TCP/IP, Unified Communications, VOIP, network Security and ITIL.

Knowledge in the following technical areas will also be highly desirable for this role:

  • Microsoft system centre configuration manager (SCCM) knowledge
  • Software Licencing
  • Certification in networking technologies
  • Windows server
  • Firewall management
  • IT security (any areas)

You will be an excellent communicator, co-ordinator and team player, with the ability to manage and prioritise your workload.


  • Competitive salary
  • 25 days' annual leave plus bank holidays
  • Pension scheme
  • Bupa health care scheme
  • Social and wellbeing committee.


How to Apply

Please send your CV and covering letter to

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Opportunity Overview

  • September 27th, 2019
  • Competitive + benefits
  • All grades
  • Wantage (Oxfordshire)
    (Show map)

Disciplines accepted...

  • Information Technology

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