viagogo’s IT team are responsible for supporting the systems which keep our business running. With tickets being bought & sold around the clock in almost every country the size and scope of our business is continually expanding, and we’re able to do that successfully because of the hard work our IT Support Engineers. We’re looking to add another exceptional member to our team, who will join us to help fight any fires (reactive), but constantly be searching for ways to prevent those problems from happening again (proactive). You’ll be working in an exciting start-up environment whilst supporting not only business users with a wide skill range, but also a large technical team of developers who have exacting requirements for performance, correctness, and a pragmatic and no-nonsense approach to getting stuff done.
Working as part of the IT & Facilities team you’ll be responsible for everything from keeping the lights on (in the most literal sense if required!) to conducting projects that impact the entire enterprise:
The best candidates will also get the chance to work with our production infrastructure, which supports a website used by hundreds of thousands of people every day. You’ll be working in a small team of fellow professionals supporting a rapidly growing business. Support and exceptional service are definitely a part of this role, and you’ll need to be an excellent communicator, with a strong command of written & spoken English.
A strong technical background is required, though you don’t need to be proficient in all the core technologies (AD, Networking, Exchange, Windows Server) as you’re smart and can figure them out with the help of the team around you (and Google).
viagogo is a global online platform for live sport, music and entertainment tickets. viagogo aims to provide ticket buyers with the widest possible choice of tickets to events across the world, and helps ticket sellers ranging from individuals with a spare ticket to large multi-national event organisers reach a global audience.
viagogo has partnered with many of the world’s leading brands in sport and entertainment, and has helped customers from almost every country in the world access tickets to their favourite events in the language, currency and on the device of their choice.