Graduate Opportunity

Graduate Production Support Analyst

New York

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Here at mthree, we pair talented graduates with leading global businesses. We’re always on the lookout for ambitious graduates to join the mthree Alumni Graduate Program, kick-starting your tech career within an entry-level Production Support Analyst role and working onsite with a leading Investment Bank, in various locations throughout the USA.

Our 24-month graduate program begins with 4-8 weeks of paid training and career coaching, where you’ll learn everything you need to hit the ground running as a Production Support Analyst.

After you've completed the paid training, you'll have the opportunity to fast-track your career at a global investment bank.

UK Alumni

MThree gives you everything you need to launch your career within a global organisation. Hear from some of our past Alumni graduates.

What you’ll do:

If successful, you’ll work with one of our Investment Banking clients as a Production Support Analyst. Production support is a vital role in enterprise technology. Working with a global team, you’ll help support systems including algorithmic trading engines and regulatory reporting by:

  • Monitoring system health
  • Resolving incidents
  • Investigating past incidents
  • Managing the release process for new versions of software
  • Automating and enhancing workflows
  • Working closely with business stakeholders to resolve issues with technical systems and applications. Work is tracked using ‘tickets’.
  • You’ll also regularly communicate with other technical teams including vendors, developers and infrastructure on release management and issue resolution.

What you need:

  • Bachelor’s degree in Computer Science or relevant STEM subject
    GPA of 3.0 +
  • Understanding of server, storage, MQ, and application technologies (Java, .NET, C++)
  • Able to troubleshoot, problem solver, analytical
  • Proficiency with Linux
  • SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.
  • Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP)
  • Scripting skills, like Perl, Python, or UNIX shell.
  • Excellent spoken and written English communication skills.

What you’ll receive:

  • Fully paid, in-depth and interactive training with a diverse group of like-minded graduates, delivered by experts with working knowledge of the field.
  • A competitive graduate salary
  • Pay increases every 6 months
  • A flexible benefits package including gym membership
  • Ongoing training and pastoral care
  • Invaluable industry experience and the opportunity to start a career in a desirable and competitive industry.

To be considered for this role, you must be open to relocating throughout the US. Please get in touch for more information on our program and roles.

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Opportunity Overview

  • Ongoing
  • Competitive + benefits
  • All grades
  • New York
    (Show map)

Disciplines accepted...

  • All STEM disciplines
 

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