Here at Wiley Edge, we pair talented graduates with leading global businesses. We’re always on the lookout for ambitious graduates to join the Wiley Edge Alumni Graduate Programme, kick-starting your tech career within an entry-level Production Support Analyst role and working onsite with a leading Investment Bank in Singapore.
What will I be expected to know from day one? | Frequently Asked Questions: UK
Liv shares what you need to know before joining our Wiley Edge Graduate Programme.
Our 24-month graduate programme begins with 4-8 weeks of paid training and career coaching, where you’ll learn everything you need to hit the ground running as a Production Support Analyst.
After you've completed the paid training, you'll have the opportunity to fast-track your career at a global investment bank.
What you’ll do:
If successful, you’ll work with one of our Investment Banking clients as a Production Support Analyst. Production support is a vital role in enterprise technology. Working with a global team, you’ll help support systems including algorithmic trading engines and regulatory reporting by:
Monitoring system health
Investigating past incidents
Managing the release process for new versions of software
Automating and enhancing workflows
Working closely with business stakeholders to resolve issues with technical systems and applications. Work is tracked using ‘tickets’.
You’ll also regularly communicate with other technical teams including vendors, developers and infrastructure on release management and issue resolution
What you need:
Bachelor’s degree in Computer Science or relevant STEM subject
A Singapore Citizen or the permanent right to work in Singapore
GPA of 3.0
Understanding of server, storage, MQ, and application technologies (Java, .NET, C++)
Able to troubleshoot, problem solver, analytical
Proficiency with Linux (Preferred)
SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.
Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP)
Scripting skills, like Perl, Python, or UNIX shell.
Excellent spoken and written English communication skills.
What you’ll receive:
Fully paid, in-depth and interactive training with a diverse group of like-minded graduates, delivered by experts with working knowledge of the field.
A competitive graduate salary
Pay increases every 6 months
A flexible benefits package including gym membership
Ongoing training and pastoral care
Invaluable industry experience and the opportunity to start a career in a desirable and competitive industry
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