Graduate Opportunity

Graduate Supportability Engineer (Customer Support)

Maths/Physics/Computing.

Save to shortlist
Shortlisted Apply now

The Opportunity

Do you want to work on real-time projects alongside leading scientists and engineers within a globally renowned company? Leonardo is an international leader in electronic and information technologies for defence systems, aerospace, data, infrastructures, land security and protection, and sustainable ’smart’ solutions.

Exciting early career opportunities at Leonardo

Your story starts here.

We are a continually expanding company, offering exciting opportunities to talented individuals who want to work at the forefront of technology. With the majority of our engineers having chartered status, you can look forward to working with highly skilled professionals that are passionate about their work.

Leonardo’s Fast Track Programme offers you a permanent position to develop your knowledge and skills in our innovative and practical environment. In addition to working with our highly skilled engineers and business professionals, you will complete a 12 month programme to develop the skills you require to be a leading technical or business professional of the future.

Our 12 month Fast Track Programme

You will be provided with a wealth of development opportunities in both virtual and applied working environments. On our programme you will engage with challenging and exciting project work and deliver innovative business or technical solutions as part of a team of subject matter experts.

Throughout the programme you will receive coaching and support from your team to achieve your objectives as well as your personal development goals. 

You will gain a wide array of experience in your day to day role and work in Integrated Project Teams to deliver exciting and innovative technical solutions. We are committed to developing our graduates into leading technical or business professionals, and as such we will also support you through your preferred route for Chartership. 

At Leonardo we value individuals who continuously demonstrate a dedication to their personal development, and this is no different for our graduates.

We have partnered with Coursera, the world leading online training platform that offers around 4,000 courses you can sign up to, according to your professional and personal interests. Self-directed learning thrives in this environment.

We are looking for highly motivated individuals who are willing to take on a challenge to fill our graduate roles, and we will demand a high degree of customer focus and work performance from you in order to meet our operational challenges. 

At Leonardo, we are strongly committed to supporting all our people, and, as society and the environment we work in changes, our approach to Inclusion and Diversity continues to evolve and adapt to reflect this.

A culture of inclusion goes on to create an environment for greater collaboration, innovation and opportunities to develop as an organisation. If you are willing and able to commit to giving your best performance, you will find Leonardo a very rewarding place to work!  

What you will do

Can you imagine yourself using new technology to solve customer problems? Does being a key part of supporting our armed forces sound rewarding? Would you like a role that includes customer engagement, data analytics and mathematical modelling? If so, then why not join the growing engineering community within Customer Support and Service Solutions (CS3).

The CS3 line of business operates across all of the main UK sites, providing innovative and invaluable support solutions to our customers. We help to ensure the availability of front-line capability wherever and whenever required, whether that’s helicopters supporting the Covid-19 relief effort or fast jets protecting UK air space. By joining our team, you could help us to continue to make a difference.

As a Graduate Supportability Engineer within CS3, you will be part of a team looking at how we can use information and data to understand how our equipment performs when it’s being used by our customers, and how effective our support solutions are.

By creating models based on this data, these can then be used to explore and predict how future support solutions should be designed to meet the needs of both the customer and the business.

Your role might include capturing and understanding customer requirements, exploring available data and using mathematical analysis and modelling to turn it into useful information that will help our teams to create effective support solutions for our customers.

Key Responsibility Areas

  • Using technical expertise to solve problems, generate ideas and be pro-active within the team.
  • Developing and applying your academic knowledge to undertake various activities across the engineering lifecycle, delivering to agreed performance targets, including cost and schedule.
  • Developing practical skills in engineering design and development for complex solutions, understanding key processes and technologies.
  • Working closely with engineers across multiple disciplines to solve problems.
  • Completing tasks to a high standard and in accordance with appropriate processes and procedures.
  • Taking an active role in engineering process improvement

What we are looking for

Mandatory

Please note that in order to apply for this opportunity you must be eligible for UK Security Clearance. Normally this is to the level of Security Check (typically known as “SC”) for our business, which includes having a minimum of 5 years’ permanent residency in the UK.

Qualifications

All of our roles require (a) a minimum of an upper Second class Bachelors/Integrated Masters degree, or (b) a higher degree, such as a MSc or PhD.  You must have a degree in a relevant discipline, including Physics, Mathematics, Computer Science, Engineering, or other STEM subject.

Highly Desirable

  • Able to apply big-picture thinking to look at problems as a whole
  • Self-motivated with an aptitude for problem solving and an ability to drive difficult issues to conclusion
  • Able to work with minimum direction or supervision on complex tasks
  • Excellent communication and inter-personal skills, and the ability to interact with subject matter experts regarding a range of technical and operational topics
  • Confidence and ability to challenge and respond to technical or process issues
  • Able to plan, prioritise and deliver high quality work
  • Experience of data analysis and/or mathematical modelling

Benefits

Leonardo values their people and we reward commitment with a competitive remuneration and flexible benefits package including:

  • Competitive starting salary & relocation allowance (subject to eligibility)
  • Generous holiday entitlement and flexible working arrangements
  • Contributory pension scheme
  • Private healthcare options
  • Employee discounts with selected suppliers (including gym membership)
  • Discounted coffee bar & restaurants at each site
  • Free on-site parking

We've signed the Gradcracker feedback pledge.

(This means that we will supply feedback if requested after an interview.)

1e127ede32d8f816eacfb0aed73cee11

Job ID Number: 003984
This button will open a new tab and take you directly to the employer's website to apply.
Please remember, if asked, that you found this job on Gradcracker.
Save to shortlist
Shortlisted

Opportunity Overview

  • Deadline: April 17th, 2023
  • Multiple vacancies
  • Starting Salary: £30,000 + benefits
  • 2:1 and above
  • Edinburgh
    (Show map)

Preferred Disciplines...

  • Computer Science
  • Maths
  • Physics

Also Accepting...

  • All STEM disciplines

More on our Hub

Employee Profiles

View more »

Watch our videos

Watch more of our videos »

Explore

View our blogs

Read more of our blogs »
Follow your favourite employers
Save jobs to your shortlist
Receive personalised alerts
Access our live webinars
Register now
On the move? Download The App
Gradcracker Logo
Gradcracker Limited, October House, Long Street, Easingwold, York, YO61 3HX
01347 823822 | info@gradcracker.com | Company registration number: 6370348
© 2007 - 2023 Gradcracker Limited
Gradcracker and Cookies
We use cookies to ensure that we give you the best experience on our website.
If you continue we'll assume that you are happy to receive all cookies from Gradcracker.
Continue
Learn more