Job Description:

At Leonardo, we have a fantastic new opportunity for a Customer Support & Training Business Graduate within the Customer Support & Training (CS&T) function.

Joining the 2 year Leonardo Graduate Scheme is the opportunity to be part of the next generation of our business. As a Graduate, you will join us on £33,000 with a welcome bonus and could receive a generous Temporary Accommodation Allowance if you move more than 40 miles away from home for the role.

Leonardo is a global high-tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 7,000 are based in the UK.

As one of the leading helicopter manufacturers in the world, Leonardo Helicopters is part of the multi-national Leonardo Group of world class engineering companies.

Leonardo Helicopters designs, develops and manufactures an unrivalled range of the most advanced helicopters, rotary wing technology, also developing mission and performance critical systems. Our helicopters are used extensively in civil and military roles worldwide. Primary operations are in the UK, Italy, Poland and the USA.

The Graduate Scheme will start with an Induction into Leonardo, as well as your placement area. You will be provided with a wealth of development opportunities in both virtual and applied working environments.  

On our programme you will engage with challenging and exciting project work and deliver innovative business or technical solutions as part of a team of subject matter experts. Throughout the programme you will receive coaching and support from your team to achieve your objectives as well as your personal development goals. We are committed to developing our graduates into leading technical or business professionals.

At Leonardo we value individuals who continuously demonstrate a dedication to their personal development, and this is no different for our graduates. We have partnered with Coursera & LinkedIn online training platforms that offers around 4,000 courses you can sign up to, according to your professional and personal interests. Self-directed learning thrives in this environment.

Programme Description

Typically, your placements will consist of 3-6 month rotations across our Bids and Proposals, Contract Management, UK Campaigns, Offset and Marketing Teams. This includes the opportunity to do a 3-month external placement elsewhere in the business. The graduate scheme will give you the opportunity to build on your technical knowledge and develop soft skills through opportunities that a direct entry position may not be able to.

In conjunction with the Function Management Team and the Early Careers Team, you will have the opportunity to input into the design of your training scheme to include placements that give an insight into the complete Helicopter Product Business Life Cycle.

The Sales, Marketing & Contracts function provides the link between the customer and our world-class manufacturing and engineering business, focusing on In-Service Delivery and Business Acquisition activities.

The function delivers capability to the UK Armed Forces via an innovative contracting and through life approach by sustained skills and design authority support and by achieving best in class service provision. This is an exciting opportunity for someone looking to gain commercial experience supporting a variety of bids and long-term contracts for key programmes, products and customers. 

Key Responsibility Areas

The Sales, Marketing & Contracts Business Graduate role can be incredibly varied. Workload has previously involved:

• Assisting the Bids & Proposals team with the management and preparation of proposals to be submitted to the customer.
• Building relationships with internal functions to support the timely delivery of proposal deliverables.
• Supporting the execution of existing contracts with International and UK Government customers including payment and billing, reporting, obligation management and issue resolution.
• Supporting the development and submission of timely and compelling contract proposals working with other functions including Bids & Proposals and Finance.
• Addressing current or potential International Campaigns or bids with Offset or Industrial Participation requirements.
• Developing Offset or Industrial Participation projects to enhance our competitive offering and satisfy the requirement of the country.
• Assisting in the development of business winning opportunities across the Leonardo Helicopters UK current and future product lines.
• Developing responses to tendering opportunities with the UK MoD.
• Supporting the development and execution of our social value strategy.
• Creation and development of marketing material both traditional and digital.
• Research and composition of presentations for potential customers.
• Continuous development of competitor analysis documents.

What we need from you:

Minimum 2:2 Bachelors in an Economics/Business related subject or Masters in Management.

Desired skills

• An understanding of Leonardo markets, products, customers and suppliers.
• Ability to promote a culture of best practice and sharing of knowledge within the function and across the wider business.
• Holds an understanding of basic business finance, profit and loss, margin and mark up, escalation, foreign exchange.
• Has the ability to build effective and strong relationships with cross-functional colleagues, customers and suppliers.
• Has Microsoft Office knowledge including Microsoft Project and experience of using SAP.
• Possesses excellent communication skills, both written and oral.
• Is proactive, tenacious, results driven.

Life at Leonardo:

With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people.

• Flexible Working: Flexible hours with possibility of hybrid working options.
• Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance)
• Holidays: 25 days' plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year
• Pension: Award winning pension scheme (up to 15% employer contribution)
• Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers)
• Lifestyle:  Discounted Gym membership, Cycle to work scheme
• Training: Free access to more than 4000 online courses via Coursera
• Referral Incentive: You can earn a reward for successfully referring a friend or family member
• Bonus: Scheme in place for all employees at management level and below

At Leonardo, we are committed to fostering a culture of inclusion, collaboration, and innovation. We believe that a diverse workforce leads to greater creativity and opportunities for growth. Join us, and you will find Leonardo a rewarding place to work!

We recruit on a rolling basis so don’t delay – these roles attract high competition so APPLY NOW to avoid disappointment.

At Leonardo, we are strongly committed to supporting all our people, and, as society and the environment we work in changes, our approach to Inclusion and Diversity continues to evolve and adapt to reflect this.

A culture of inclusion goes on to create an environment for greater collaboration, innovation and opportunities to develop as an organisation. If you are willing and able to commit to giving your best performance, you will find Leonardo a very rewarding place to work!

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