Work Placement / Internship

BMW UK, National Sales Company, Farnborough - Aftersales Service Development - 13 month placement (July 2022)

Farnborough, Hampshire. Open to all STEM.

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We be­lieve in cre­ating an envi­ron­ment where you, our placement student, can learn and develop dur­ing your time with us and where you are giv­en your own ar­eas of responsibilities from the start. Our experts and mentors will treat you as part of the team from day one; encour­aging you to bring your own ideas to the table and to give you the opportunity to show what you can re­ally do.

BMW Placements

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You will be joining the Aftersales Business Development team, where we are primarily focused on driving customers into our BMW and MINI Retail network for service work and the subsequent retention of these customers by offering a premium ownership experience.

What will you be doing?

We are responsible for a number of service programmes and products such as service plans, tactical marketing campaigns and our finance offering. You will play a key role in supporting the team to review and enhance existing initiatives as well as bringing new ideas to market where we can identify commercial opportunity. Alongside this, you will be responsible for assisting with the planning of our quarterly marketing campaigns and supporting with the implementation of pilot programmes from BMW AG.

A multi-faceted role sitting within the Aftersales Business Development team but reporting into the Service Development function, with the purpose of supporting the core programmes/marketing initiatives and 'business as usual' activities.

  • The role will support with the development of a range of service programmes (service inclusive, pay monthly etc), adding value to customers and the rretailer network for both BMW and MINI brands.
  • Utilising reporting, analytics and market intelligence to ensure that our service product offerings are competitive in the UK market, driving customer retention and profitability.

Qualifications and Experience

  • Studying towards a Bachelor degree - preferably in Business Studies, Marketing or other relevant field with a predicted grade of 2:2 or higher.
  • Well organised, able to prioritise and has an appreciation of meeting deadlines (including interim goals).
  • Comfortable to work on both individual projects and team initiatives simultaneously.
  • Confident interpersonal, communication and presentation skills.
  • Self-motivated, organised, show initiative and flexibility.
  • Prepared to take ownership of elements within a project and challenge positively.
  • Well organised and basic Project Management skills.
  • Confident in the use of MS Excel, PowerPoint, Word and Project.
  • Potential to understand Manufacturer Systems and Financial Controlling processes.
  • Awareness of the importance of brand values to a multi-national organisation.

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Job ID Number: 210002A3
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