We believe in creating an environment where you, our placement student, can learn and develop during your time with us and where you are given your own areas of responsibilities from the start. Our experts and mentors will treat you as part of the team from day one; encouraging you to bring your own ideas to the table and to give you the opportunity to show what you can really do.
What would you think? Apply now.
Network Performance is an integral a part of the BMW UK sales operation. The department’s role is to support the business with the very latest digital systems and sales improvement programmes. Working together in a creative and friendly environment we carry out the following core activities.
Design and operate online sales platforms enabling customers to choose & buy their next car at home.
Develop the next generation of digital systems & tools to give our customers a great experience throughout the whole purchase journey.
Monitor and report on the customer experience across our retail network.
Produce and deliver innovative coaching & personal development programmes to support our retailer network.
What will you be doing?
Work with the team to provide a comprehensive suite of sales channel reporting and business insights. This includes pro-actively seeking out and implementing new or improved solutions.
Explore correlations between key performance indicators, identify opportunities for retailer performance improvements. Deliver monthly and yearly achievement projections.
Support the national mystery shopping programmes for both MINI and BMW brands. Collect feedback on the use of sales tools and enquiry handling. Support programme reporting dashboards.
Create content for the National Retailer Communications Portal. Coordinate department newsletters.
Design and deliver adhoc reports and presentations for use across the department & wider the company.
Deep dive analysis of customer sales enquiries; identify trends and performance variance across the retail network.
Track all online vehicle sales made by the BMW/MINI brands and provide daily reporting to the senior management team.
The department is often at the front of new initiatives within the industry. There may be the opportunity to be involved in special projects and potentially link back to your own studies or interests.
Qualifications and Experience
The role would be most suitable to a candidate who is currently completing a degree in Management, Business or Retail studies.
Previous experience working within a retail or customer facing environment would be welcomed.
A well rounded individual who has a good mix of numerical and creative skills.
An ability to draw out intelligent conclusions from various data sources.
Not afraid to propose innovative solutions.
Can manage multiple deadlines and tasks plus taking responsibility for their own time management.
Well organised with strong attention to detail.
Useful to have a driving licence and vehicle, but not essential to fulfilling the role.
Strong IT skills required in Excel and PowerPoint.
Team player, helpful, can-do attitude.
Did you know…
Farnborough is home to our BMW, MINI and Alphabet National Sales Centres. We’re proud of our office environment and achievements.
We offer a modern way of working with an empowering office culture, some aspects of which include:
Our work persona shift – being yourself is effortless and so increases efficiency and reduces wasted energy. For this reason we allow our employees to express themselves through the way they dress.
Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
The opportunity to get involved with our continued support to our house charity with a variety of fundraising events throughout the year.
Throughout our offices there are open creative spaces which hold facilities such as table-tennis tables to encourage innovation and employee engagement.
Why choose us?
Great Pay – a competitive annual salary of £18,500, 27 days holiday (pro rata to your contract) and a pension scheme.
Rewarding Work-Life Balance – contracted working hours are 37.5 hours a week, helping you develop a fulfilling work-life balance.
Exciting Additional Benefits - throughout your placement you will be supported by our experts and have the opportunity to enjoy other employee benefits.
We've signed the Gradcracker feedback pledge.
(This means that we will supply feedback if requested after an interview.)