TATA Consultancy Services is an IT services, consulting and business solutions organisation that partners with many of the world’s largest businesses in their transformation journeys. TCS offers a consulting-led, Cognitive powered, integrated portfolio of IT, Business & Technology Services, and engineering.
This is delivered through its unique Location Independent Agile delivery model, recognised as a benchmark of excellence in software development. A part of the TATA group, India's largest multinational business group, TCS has over 394,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $ 19.09 billion for year ended March 31, 2018 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India.
Are you a graduate with a passion for delivering excellence?
Do you enjoy working in a fast paced environment, helping our clients solve real life and technical problems?
Are you looking to kick-start your career in desktop support?
Are you available to start your role by Aug 2019?
If you answered yes to the above, then we would love to hear from you!
As a Graduate Desktop Support Engineer, you will be joining our team in London. This is a Permanent role. You will be responsible for the following:
Handling through to resolution level 1 and level 2 technical incidents, alongside providing proactive monitoring for their clients and providing a Senior 2nd Line reporting facility for all ICT Service Desk customers.
Global Top Employer
What makes us different as an employer isn't our skills and talents. It's our people. Winning the moniker of 'Global Top Employer' for the 3rd time in a row is just a testament to that!
You’ll have the following skills and attributes:
Right to work in the UK
Strong verbal and written communication skills
2:1 or equivalent any STEM subject
Use HP Device Manager to build \ install the Thin Pro7 image
Set-up and connect devices on desks
Perform associated testing checks
Deskside, laptops troubleshooting for end user issues post deployment of Windows 10 OS.
What’s in it for you?
Hands on experience in a prestigious and global firm working on an exciting project
Gaining valuable and transferable industry experience in the technology sector
Exposure to internal and client stakeholders
Dedicated HR business partner and Buddy scheme to help you settle in and grow
Comprehensive induction as well as ongoing training to support you in your role
Private medical insurance
Cycle to work scheme
Employee discount scheme
Maitree: Our internal volunteering and social network allowing you to take at least one paid volunteering day per year, as well as take part in social networks,
Health and wellness initiatives such as fit4life and purpose4life internal sports events, we also sponsor Marathons internationally
Corporate social responsibility: including TCS Mentors
Initiatives in mental health, LGBTQ among other diversity and inclusion awareness and support.
Application hints and tips:
Our process is in 3 stages:
First round: competency based interview. You can prepare by ensuring you are familiar with your CV and can match your skills and experience to the role you have applied for. This can be anything from school or university projects, extracurricular activities or internship and work experience.
Second round: Technical interview and culture fit. You can prepare by ensuring you have researched TCS company profile, mission and current projects. Familiarise yourself with our culture and other initiatives through our website, as well as social media, Gradcracker profile, and news articles. Here we are looking to assess your alignment to joining our wider team, both in terms of your technical skills as well as interpersonal and career aspirations.
Final interview: HR interview. This is your opportunity to show your passion for joining TCS, as well as discussing what you can expect from us in your role. You can prepare questions you’d like to ask in advance of the call.