Graduate Opportunity

Customer Technology Graduate Scheme

Start date: September 2021

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Come join our enthusiastic and vibrant Customer Technology team and gain experience across our modern ecosystem, providing our business with the tools and systems to deliver outstanding products and first class service to our customers.

You will have the opportunity to learn about some of the exciting technologies we’ve been working with recently, for example:

  • Microsoft Azure Cloud
  • Serverless Frameless
  • HD Insight
  • Databricks Analytics platform, Spark etc
  • Tensorflow
  • Salesforce
  • Storybook
  • AppDynamics
  • Kubernetes
  • Adobe Experience Manager
  • Google & Adobe Analytics.

Be exceptional

Great people are our most important asset. We know how important it is to create the right environment so that exceptional individuals want to work for, and stay with, us.

You will be on part of the scheme for 18-24 months, where you will have an opportunity to experience different disciplines such as Engineering, Delivery, Software Development in Test (SDET), Business Analysis and Data Analytics. Upon successful completion of the scheme we will work with you to transition into a permanent role that provides mutually beneficial outcomes to you as an individual, and our organisation.

You will join a multi-discipline feature team of 8-10 people, focusing on creating and maintaining business value. Every day will bring something different, new learning and networking opportunities, to provide you the best options to progress into your career.

Some examples include:

  • User research on new products that are coming to market
  • Developing customer, advisor and operational experiences
  • Making new components and releases live
  • Facilitating teams to achieve common business goals
  • Ensuring product quality and customer satisfaction.

You will receive comprehensive training to support you throughout the scheme, and a dedicated work place mentor to help you get the best out of each opportunity. You will receive regular feedback through rotation appraisals, along with input  from the Customer Technology leadership team to ensure you succeed.

What we’ve been doing recently

We’re making a series of significant changes across the Customer & Distribution team to make M&G Plc the best loved and most successful savings and investments business. These changes are part of our ongoing strategy to modernise the business so that we can enhance our reputation for innovation, reduce costs and become a truly digital business.

  • Enabling our teams to deliver at pace and with minimal friction on our secure public cloud flatform, enhancing our CI/CD proposition every day
  • Developing and training natural language conversational interfaces to give our customers a smooth experience, and our sales people a major productivity boost
  • Working in multi-discipline feature teams, supported by skilled and enthusiastic specialist teams of designers, analysts, product managers, user experience specialists and information security experts
  • Ensuring a consistent and enthralling customer experience through our migration to Digital Experience
  • Building in quality, speed and visibility from the start through automation of our software delivery processes
  • Collaborative engagement to deliver the best possible products for our customers and colleagues
  • Sharing a modern journey-led experience with our internal and partner financial advisors, allowing them to spend more time understand their own customers needs and deliver an all-round excellent customer experience
  • Realising a visually appealing customer-facing portal for our pension and savings customers, helping them to understand their assets, projections and options to draw down against their portfolio.

What we’re looking for

Be happy to help: We all need help from time to time. Sometimes we don’t know it. We make it a point to look out for each other. Caring for each other and being helpful to one another is the foundation of our culture

Take pride in your work: Our future is fuelled by experiences made with passion and creativity. Passion inspires, motivates and makes magic happen. Big or small changes, they are all worth it.

Collaborate: We work together to achieve the best results and we’re looking for people who thrive as part of a team, who loving sharing their ideas and listening to others.

Adaptable and Innovate: The world of technology is constantly changing; we want people who can bring in new ideas and new ways of thinking; who can help us innovate and grow our business. We value everyone’s contribution and work in an environment that allows everyone to make a difference.

What you can expect

We are a home to people with big smiles and small egos. Be kind, be humble, be supportive and professional – always!

At M&G Plc we work hard to create an environment that enables everyone to flourish and actively encourage diversity across the business. if you share our values, are passionate about technology and you’re headed for a 2:1, get in touch to start your journey.

At M&G Plc Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.


How to Apply

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Opportunity Overview

  • October 31st, 2020
  • Competitive + benefits
  • 2:1 and above
  • Edinburgh
    (Show map)

Disciplines accepted...

  • All STEM disciplines

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