Living and working in the South West offers a fantastic work life balance. Whether it's a BBQ on the beach, paddle boarding around the historic Drakes Island, or a cycle on the moors, you could be doing any of these things within 30 minutes of leaving work at University Hospitals Plymouth NHS Trust. University Hospitals Plymouth (UHP) is a large acute Trust in the Southwest of England, situated on the Devon and Cornwall border, and provides numerous health care services across the region. Derriford Hospital is a designated Trauma Centre and tertiary referral centre for Neurological and Cardiac patients. The Trust is also a teaching hospital with close links to the Peninsula Medical School and the University of Plymouth.
70 years of the NHS. A history of innovation. An exciting digital future.
The Trust is about to embark on one of the biggest transformational programmes it has ever undertaken through the implementation of an Electronic Patient Record (EPR) that will change the future of clinical pathways and the way in which care is delivered across Plymouth and wider South West peninsula. This programme will ensure we do the right thing for our patients, carers, people, and communities, as well as providing a working environment that enables our staff to deliver the best care possible, every day. The Information Management and Technology (IM&T) Service is supporting the Trust with this ambitious programme that has digital at its heart and includes innovative partnerships with primary care and neighbouring Trusts in the Devon and Cornwall ICS to provide an NHS that feels like one system.
The current workforce for IM&T consists of some 120 staff working both remotely from home and on-site in offices at Plymouth Science Park, adjacent to Derriford Hospital in the north of Plymouth. As IM&T professionals, we are dedicated to delivering high quality IT services to our NHS colleagues as they care for our patients, and we pride ourselves on the work we do to support the wellbeing and development of our staff.
This is not a technical role, so a high degree of technical knowledge is not required, but a basic professional understanding of IT services and infrastructure will be preferred. The role will see you bridging the gap between the highly technical, non-technical and clinical staff, so the ability to understand requirements and articulate them between the project team will be highly beneficial. As our systems are becoming increasingly clinical, we are keen to consider applications from a wide range of backgrounds.
We will be delivering change in busy and demanding environments; you will need to be able lead project teams and customers through the full project lifecycle. You will also need to be comfortable communicating with a range of people from clinical care experts to senior managers and directors throughout the Public and Private Health Sector. An outgoing and affable personality and strong emotional intelligence skills will be highly beneficial.
We will require you to be highly organised and methodical, have a keen eye for detail with the self-confidence to be open and honest with all co-workers around plans and project delivery. The ability to gain and maintain respect and credibility from peers and end-users is essential, alongside an understanding of core IT deliverables.
Our current processes are based on PRINCE2 so an understanding of towards this would be advantageous. Key for us is the ability to plan, manage risks and resources and deliver in an ever-changing environment. We are also keen to hear from those with experience of Agile project methodologies
The Digital Transformation Team are based onsite at Derriford Hospital with the wider Information Management and Technology (IM&T) service currently based within Plymouth Science Park, adjacent to Derriford Hospital. We offer a flexible work model that supports a blend of in-office and remote working. Office space is available to be utilised and will be by our functions as they ensure we retain key relationships, support training, and foster innovation. Plymouth Science Park is a world-class centre of excellence for business research and innovation and is a short 5-minute walk from the main hospital site.
Working within Derriford Hospital and the modern Plymouth Science Park, within both relaxed or strict Covid restrictions, has always been safe, considered, and in line with Trust guidance. It is encouraged, as with any new starter, to come into the office when you can, as it will afford you greater exposure to the department, give you the opportunity to meet new people and network, and to have face-to-face time with your manager and team. Initially, you should be able to attend Derriford Hospital or the Plymouth Science Park in person to ensure that you can be supported as a new starter and eventually take back home appropriate kit that will enable a successful home-workstation set-up.
The candidate will be required to successfully manage multiple projects from the initial request through to completion, as well as acting as a product manager on some of the larger projects. Candidates are expected to:
YThe candidate will develop an expert understanding of patient processes (e.g. typical patient journey from referral to discharge), of hospital information systems (where / how they fit in), of IT System Security legislation and the basic principles of the Data Protection Act.
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