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Summer Internship Programme - Technology - Aladdin Client Services

IT/Software/Systems/Technology.

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The Summer Internship Programme is for candidates in their penultimate year of study (graduating August 2023 - July 2024) and obtaining their Bachelor’s or Master’s degree.

Life at BlackRock

Wonder what it’s really like to work at BlackRock? Our employees from offices all over the world share their thoughts on what makes our culture so special and unlike any other financial services firm – and what’s kept them here.

Our Summer Internship Programme is designed to provide students a challenging, meaningful and supportive internship experience that replicates as closely as possible the experience of being a full-time BlackRock Analyst. The programme begins with a Summer Intern orientation which offers a thorough overview of the firm and the opportunity to hear from a number of senior leaders. Following orientation, interns receive on-the-job training and are given day-to-day responsibilities to contribute to their teams throughout the summer.

The programme also includes a speaker series, mentoring programme, and various networking opportunities. The campus recruiting team also partners very closely with the firm Employee Networks to ensure the summer interns can learn and interact with our employee networks and learn about our Inclusion & Diversity initiatives. The firm is highly committed to the Summer Internship Programme and it is the main pipeline into our Analyst Programme.  

Aladdin Client Services

Every day, the Aladdin Client Services team tackles the hardest, most sophisticated problems in FinTech. We utilise our in- depth understanding of Aladdin, our clients’ businesses, and the investment management process to provide world-class service to our rapidly-growing, global client base. We all studied different things and bring diverse skills and experiences to the table, but we share a serious passion for solving tough problems and keeping our clients happy.

What will you do as an analyst?

  • Answer questions and help our clients run their businesses on Aladdin: You will take phone calls, emails, and chats from industry practitioners at respected investment institutions. You will solve problems that matter, making direct and measurable difference to our clients. In the process, you will build technical, industry, and relationship skills.
  • Use technology to solve problems: We will teach you the skills you need to succeed, such as maneuvering relational databases and parsing product logs. After just your first few weeks on the desk, you will be using these skills to help clients and product teams make Aladdin better.
  • Educate users, demonstrate service insights, and relay user experience feedback to improve the client experience and our product: We believe that the best client service is proactive, not reactive. We are students of our own data and engage with our clients to keep problems from arising, rather than only dealing with issues that are brought to our attention.
  • Work on a global team, with a local presence: Our support model follows the sun – if a market is open somewhere in the world, so are we! You will get to work with teams across the world, while still engaging with a vibrant local team.

What capabilities are we looking for?

  • Analytical approach
  • Basic or intermediate coding and programming skills
  • Client Service
  • Critical thinking
  • Multitasking

Your learning & development will include:

  • We are laser focused on giving our Analysts the skills they need for a successful career in the Aladdin Business and BlackRock. During their second year, our Analysts have the opportunity to work on specialised projects with other Aladdin teams. These projects leverage their product, technical and client skills; launching them into impactful roles in our business.

Benefits

  • Employee Assistance Programme – free, confidential counselling
  • Volunteering opportunities
  • Discretionary annual bonus
  • Flexible Time Off

Next steps:

Once you submit your application you will immediately be invited to submit a Virtual Cover Letter and/or take a CodeVue assessment depending on the vacancy or vacancies you apply to. You must submit your Virtual Cover Letter and/or the CodeVue assessment within 5 calendar days, as failure to do so will result in your application being automatically withdrawn.

Deadlines:

The recruitment process takes place throughout the autumn semester. In some businesses, certain teams may recruit through to early next year. Please note, we recruit on a rolling basis and encourage you to apply as soon as you’re ready.

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Opportunity Overview

  • Deadline: November 11th, 2022
  • Multiple vacancies
  • Starting Salary: Competitive + benefits
  • All grades
  • 8 weeks
  • London and Edinburgh
    (Show map)

Preferred Disciplines...

  • Computer Science
  • Cyber Security
  • Data Science
  • Finance
  • Hardware
  • IT Architecture
  • Information Technology
  • Software
  • Systems

Also Accepting...

  • All STEM disciplines

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