1. People – ensuring an engaged, diverse workforce who are supported in their wellbeing and with opportunities to learn, develop and grow.
2. Customer and community – we listen to our customers and respond to their needs, while also thinking about what positive impact we can make on local communities and good causes.
3. Environment – we track and manage our carbon emission and work hard to reduce waste, conserve resources and respond to feedback from stakeholders on how to improve.
4. Health and safety – we know that safety is a team effort and relies on us adhering to the highest standards and showing care in our work. We constantly monitor and evaluate how we’re doing, sharing best practice and keeping communications lines open.
5. Governance – we buy responsibly, we have robust risk management systems and ensure we can respond well in a crisis.