Work Placement / Internship

Student Placement - Digital Marketing Operations

Start Date: Summer 2021

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We offer exciting 12-month placement opportunities to students that are looking to work with us to deliver on our mission to save and improve lives. A placement with us will give you the opportunity to collaborate alongside subject matter experts, bring your own ideas and share real responsibility whilst delivering on meaningful projects alongside a passionate, diverse and inclusive workforce.

This role will be based in our brand new, state-of-the-art co-working facilities in Moorgate, London; with fantastic amenities and support services including a gym, coffee bar and conference rooms.

What's the best thing about our student placement scheme?

What’s the best thing about our student placement scheme? Watch MSD placement student Sophie reflect on what she most enjoyed!

Who we are…

We are a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines and animal health products. We are driven by our purpose to develop and deliver innovative products that save and improve lives. With over 70,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of over 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

We are officially certified by the Top Employer Institute and been awarded the exclusive Top Employer United Kingdom Certification for the third year running.

Job Description:

Our Human Health Division maintains a “patient first, profits later” ideology. The organisation is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

The Digital Customer Engagement and Operations team you’ll join is a valued strategic and executional partner who supports the sales and marketing of all our products. We support market understanding of effective customer engagement to ensure a focus on emphasising the value of our products to our customers and, more importantly, patients through several different digital channels.

The successful candidate will be a critical member of this team for 12 months. You will be instrumental in supporting digital channel and capability development that will help drive out company's customer engagement transformation model. This provides an outstanding opportunity to learn about the dynamics of the pharmaceutical industry and the major competitor companies within, which will build a strong foundation for success in your future.


  • Project manage new and current digital innovations within the company
  • Create, develop and approve marketing campaigns for our Connect platform and webcasts, using UX and UI principles
  • Collaborate with multiple brand teams in the filming, directing and editing of videos in the in-house AV studio
  • Help brands develop their evolving digital strategy
  • Develop & work with cross functional teams including Business Insights, Creative, Medical and Legal
  • Assist with remote interactions through webcasting and virtual events
  • Support our Connect platform (our online healthcare portal) and mobile communications as they play a critical role in our promotional and corporate strategies
  • Assist with the Email and Marketing Automation channels (internal and external) which is an integral component of our go to market model and acquisition strategy
  • Make tactical marketing recommendations to the business through digital data and customer insights
  • Lead on team communications through monthly internal infographics
  • Complete user efficiency and compliance auditing
  • Embrace Agile ways of working by developing a Scrum Mater role and driving the information exchange in the teams effectively.

Technical Specifications

  • You will be looking to complete a 12-month placement in your third or penultimate year of study, returning to your course at the end of the placement
  • Studying a degree in STEM based disciplines (or equivalent qualification)
  • Studied Marketing and/or Business Studies at A-Levels (or equivalent qualification)
  • Demonstrates understanding of Marketing fundamentals
  • Demonstrates organisational and project management skills
  • Demonstrates analytical ability, able to review data and derive insights to form recommendations and action plans
  • Proficient in Microsoft Office 2016 (e.g. Word, Excel, PowerPoint, Outlook)

Qualities we look for

  • Operates with a high level of integrity, transparency and accountability
  • Comprehends and aligns with our organisation’s core values
  • Aligns and fosters a culture of diversity and inclusivity
  • Demonstrates initiative, proactivity and academic curiosity
  • Encourages and boosts their colleagues through teamwork
  • Demonstrates clear and effective communication
  • Demonstrates a desire to learn and improve their performance through feedback
  • Demonstrates a sense of urgency
  • Has a can-do attitude, anticipates problems and proposes solutions, approaches work challenges creatively with fresh ideas
  • A self-starter who can work independently
  • Demonstrates a sense of urgency
  • Works collaboratively, learning from and helping others overcome obstacles.

Start Date

Summer 2021

How to apply:

Please complete the online application form and attach an editable CV and cover letter (not a PDF, please submit the CV and cover letter as 1 document).

In your cover letter we would encourage you to answer the following questions; Why are you applying to our company and why are you applying for this role? Additionally, you may include any additional information you feel further supports your application.

Maximum word count for your cover letter: 300 – 400 words. Please do not exceed this.

Our recruitment process for this role is: An online application, an online assessment, a telephone interview and then a final virtual assessment.

Deadline for applications:

We assess applications on a rolling basis, so we encourage you to apply as soon as possible. This role will be removed once this position has been filled.

Other important information:

Our presence in the UK goes back a long way. For over 80 years, we’ve been researching, developing and supplying new medicines and vaccines that prevent and treat diseases that occur at every stage of life.

Today we're one of the top five biopharmaceutical companies in the UK and employ over 2,000 people across five sites in Hertfordshire, Northumberland, Buckinghamshire, Edinburgh and London.

How are we adjusting our hiring process with COVID-19?

Our key priorities during the current COVID-19 outbreak are both maintaining supply of critical medicines to our patients and ensuring the health and safety of our employees and candidates. In support of Government measures to limit the spread of infection, we have therefore developed a new flexible, virtual route for candidates applying and interviewing for our open roles.

Equal Opportunities

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

What we look for…

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organisation. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.





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