Graduate Opportunity

Graduate Technical Support Engineer

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Company Overview

Monodraught is a pioneering British Greentech who have been at the forefront of designing and manufacturing low energy and sustainable HVAC solutions for over 40 years. Monodraught has won a number of prestigious awards including the Queens award for Innovation in 2018. Recognised as the market leader in natural and hybrid ventilation, the company has recently diversified into low energy air conditioning and heat recovery ventilation. Monodraught design, install and maintain all of the equipment supplied.

Employees are the most valuable asset. They are supported and invested in, rewarding the company with a committed workforce with very low staff turnover.

COOL-PHASE® Natural Cooling

COOL-PHASE® is a revolutionary Phase Change Material (PCM) based low energy, cooling, ventilation and heat recovery system for use within Commercial, Academic and Health Care environments.

Monodraught are a Living Wage Employer and Investors in People accredited.

Job outline

The main aim of the role is to manage all daily aspects of Monodraught’s after sales department including maintenance sales, technical support and warranty. There are two existing members of staff in this department, both predominantly based on site who are troubleshooting and maintenance engineers. The role will require extensive liaising with end users and contractors, coordinating existing staff, ensuring commissioning and troubleshooting is conducted efficiently, proactively managing product warranty issues and maximising maintenance sales. A close working relationship will be required with the Installation Manager, the R&D team and the Production department.

Any training required can be provided, but the ideal candidate will have a sound academic engineering base and be a very capable communicator. Knowledge within the HVAC construction sector would be of benefit but not essential.

Personal Characteristics

  • A strong communicator who can express technical concepts clearly with an ability to effectively manage client expectations and develop strong relationships with colleagues
  • Focused and metric driven with an attention for detail and strong capability in planning
  • Decisive and able to plan and prioritise workload, consistently providing high quality work

Education

  • A good degree or masters in an engineering discipline is preferred
  • Full UK driving licence would be desirable

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How to Apply

To apply, please send your CV and cover letter to: info@monodraught.com. Please state that you found the role on Gradcracker.

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Opportunity Overview

  • Ongoing
  • Competitive + benefits
  • All grades
  • High Wycombe (Buckinghamshire)
    (Show map)

Disciplines accepted...

  • Building Surveying
  • Energy
  • Manufacturing
  • Mechanical

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