We guarantee our products will have touched your life many times without you even noticing. From eggs to soft drinks cans to the cable in your walls and the medicines in your bathroom cabinet, you will find evidence of our success on products throughout your home.
Domino Printing Sciences plc, an autonomous division of Brother Industries Ltd, comprises of a group of businesses and brands, each with unique capabilities, targeted at industries utilising coding and printing. Our clever technology enables companies to print product identification and other variable data - such as use-by-dates and tracking codes – on their products no matter what the surface, how fast they’re produced, or where in the world they’re made.
We offer a wide range of printing technologies including Continuous Ink Jet, Laser Coding, Piezo Drop on Demand, Print and Apply, Thermal Ink Jet, Thermal Transfer Overprinting and Digital Printing. Our investment into R&D means that we’re continually improving our existing product range as well as developing new innovative products. Covering diverse sectors from food and beverage, pharmaceutical and healthcare, to industrial and construction, our aim is to provide our customers with solutions tailored to the needs of their business.
Meet some of the team who have developed their careers with Domino Printing Sciences.
What you'll be doing:
Managing and monitoring product field replaced parts in support of ongoing root cause and technical investigation cases.
Assististing PQR engineering in product quality and reliability reporting utilising real world product reliability data (warranty, service, spares). Including reliability data analytics, identification of opportunities to improve product quality with a measurable impact upon released product reliability metrics.
Cross functional support (service, manufacturing, R&D) in identification, prioritisation and monitoring of product reliability improvement activities.
Involvement in other key Group Quality projects.
Support the Product Quality & Reliability Engineering function to deliver the following:
Ongoing development and evolution of the Product Quality & Reliability approach focused upon improved product reliability, maintainability and availability. Goal is to reduce life-cycle cost and improve customer satisfaction (relating to product reliability).
Maintain Product Quality & Reliability reporting framework with inclusion of new data sets as progress of global systems rollout makes them available.
Alignment with global teams in Service, Technical Support Group, Development and multi-disciplined post design Product Support Groups (Purchasing, Supply Quality, R&D, etc.).
Data analytics of primary (warranty, ServiceMAx, spares) and secondary data sets to resolve current, and reduce potential impact of future, product reliability issues.
Utilise reporting and data analytics to answer two key questions of ‘what will fail?’ and ‘when will it fail?’
Assessment of impact upon the business in terms of cost and customer satisfaction.
Develop and agree product (printer and component) reliability targets (PRS) against agreed customer expectations (MRS).
Support identification of reliability gaps to ensure new products meet or exceed agreed expectations.
Education & Experience
Working towards completion of a Degree in engineering or science.
Appreciation of technical product quality/reliability role.
Use of standard MS office applications, mainly Word and Excel
Good communication and influencing skills
Fact based approach with an analytical mind set
Understanding of statistical analysis/modelling principles
Familiarity with database structures and data modelling an advantage.
Ability to use own initiative and work with limited instruction once training has been given
Methodical and thorough with a strong attention to detail
Scientific curiosity and a willingness to learn
Drive and energy
Join Domino and you will become part of an award-winning, global business and British success story. Our smart technology enables companies to print use-by-dates and tracking codes on their products no matter what the surface, how fast they’re produced, or where in the world they’re made. From eggs and soft drink cans to the cable in your walls and the medicines in your bathroom cabinet, you will find evidence of our success on products throughout your home. We’re continuing to invest in Research & Development in our commitment to bring new products to our customers.