Due to continued growth as the UK’s leading SOLIDWORKS 3D CAD reseller, Solid Solutions is looking to recruit a Subscriptions Administrator to join our fast-paced Subscriptions Operations team.
This is an excellent opportunity for a highly organised and detail-oriented individual seeking a structured administrative role within a successful and expanding business. The primary focus of the role will be managing the order processing and administration of subscription contracts, ensuring accuracy and a high level of service throughout.
Why work for Solid Solutions?
We are committed to investing in the long-term training and development of all our staff.
This position is based at our Kenilworth (Leamington Spa) headquarters.
Key Responsibilities
Processing subscription orders accurately and efficiently
Managing invoicing and contract administration
Maintaining and updating customer records within internal systems
Supporting the wider subscriptions and sales teams
Delivering excellent customer service and resolving queries
Ensuring accuracy and attention to detail across all administrative tasks
Skills & Experience
Previous experience in a sales administration or similar role (ideal but not essential)
Strong organisational and time management skills
High levels of accuracy and attention to detail
Confidence working with databases and Microsoft Excel
Excellent communication and customer service skills
A proactive approach with good problem-solving ability
Professionalism, punctuality, and a strong work ethic
Good academic qualifications and general IT literacy (advantageous)
What We Offer
Salary: £25,000 per annum (pro rata for part-time)
Quarterly performance bonus (OTE up to £30,000 pro rata)
25 days' annual leave
Company pension scheme
Opportunity to join a market-leading, growing organisation
We've signed the Gradcracker feedback pledge.
(This means that we will supply feedback if requested after an interview.)
