As a Graduate Project Manager/Process Coordinator, you will support projects, business processes and transformation activities that improve operational performance and deliver better outcomes for customers and colleagues.
What you will be doing:
Support projects or defined workstreams from planning through delivery.
Maintain project plans, milestones, actions, risks, issues and dependencies.
Coordinate meetings, record decisions, and follow up on agreed actions.
Prepare clear progress updates, dashboards, and governance information.
Create and maintain process maps, operating procedures and supporting guidance.
Monitor process performance, service levels, and controls, escalating concerns when needed.
Use data and feedback to identify delays, duplications, waste and improvement opportunities.
Help teams prepare for new systems, products, processes and ways of working.
Maintain readiness plans, checklists and action trackers.
Support communications, training materials and stakeholder engagement activities.
Identify readiness risks and help confirm that teams are prepared for implementation.
Track transformation outcomes, benefits and adoption.
Learn and apply Six Sigma, including process mapping and root cause analysis, to support continuous improvement activities.
Use the DMAIC approach and business data to identify problems, recommend improvements and measure their impact.
What are we looking for:
Strong organisation skills and the ability to manage competing activities and deadlines.
Clear written and verbal communication skills.
Confidence working collaboratively with colleagues and stakeholders across different teams.
Good attention to detail and the ability to maintain accurate information.
A proactive approach to following up actions and resolving problems.
The flexibility to adapt when priorities or delivery plans change.
An interest in project delivery, process improvement and business transformation.
Willingness to learn Six Sigma and apply data-led improvement methods.
Confidence using Microsoft Office tools, particularly Excel, PowerPoint, Word and Teams.
What success looks like:
Projects, processes and readiness activities are organised and kept on track.
Actions, risks and dependencies are recorded, communicated and followed through.
Stakeholders receive accurate and timely information.
Improvement work is supported by evidence and contributes to measurable benefits.
You progress through the learn 6Sigma and take on greater responsibility as your experience develops.
We've signed the Gradcracker feedback pledge.
(This means that we will supply feedback if requested after an interview.)
