At VIP Apps Consulting we appreciate the need to maximise current investment in business systems for our clients. Using our AMOBI methodology, we can help find innovative ways to improve and optimise existing systems and processes in order to realise additional value from an investment.
Assess
Establish key areas to target and KPIs to measure success.
Reviewing high pain points in the context of a business will identify the best place to focus their investment.
Map
Document existing event flow, calling out off-system and manual steps.
Capturing the events that drive a business' current process, along with the manual touch points, is essential as a baseline to optimise from.
Optimise
Streamline events, focusing on manual or inefficient steps or tasks.
Driving out manual tasks, or inefficiencies, can increase KPI delivery and enhance user engagement.
Benchmark
Test the new event flow against real business transactions and KPls.
The 'holistic' approach builds stakeholder and user engagement, allowing a smoother transition to the new event flow.
Implement
Introduce the new event flow to the business in a managed fashion.
Driving out manual tasks, or inefficiencies, can increase KPl delivery and enhance user engagement.