IT Industrial Placement 2027 - Customer Experience Solutions

Who Are We?

No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.

It takes a community to do what we do. A diverse group of people with many areas of expertise, united by their passion to deliver visionary products and set new benchmarks.

McLaren Automotive commits to equal opportunity for all. Diversity, Equality and Inclusion is at the heart of our impact, it drives our innovation and enables us to truly create something special. Join us on our journey.

What to Expect

We are recruiting for Industrial Placement Interns to join our fantastic Customer Experience Solutions team within IT & Digital at the McLaren Technology Centre in Woking, Surrey. As an Intern, you will gain hands-on experience across the Customer Experience Solutions team while developing your skills in a world-class, high-performance automotive environment.

This is a 12-month full-time Industrial Placement designed to build your technical capabilities, commercial awareness, and confidence working across a fast-paced technology function. 

Please note this is an on-site position.

What You'll Do

During your Industrial Placement, you’ll spend the year embedded in one of our core specialist teams, gaining meaningful, project-based experience and contributing to key operational and strategic objectives.

• Support the design, enhancement and delivery of digital products and services that improve the customer experience. 
• Help gather, analyse and document business and customer requirements to inform product and feature development. 
• Assist with customer journey mapping to identify opportunities to improve interactions across digital and physical touchpoints. 
• Work with business stakeholders, designers, developers and technology teams to help deliver customer-focused solutions. 
• Analyse customer feedback, behavioural data and business insights to support decision-making and prioritisation. 
• Participate in workshops, testing activities and demonstrations throughout the product lifecycle. 
• Support the creation of presentations, reports and communications for project and leadership stakeholders. 
• Contribute ideas and recommendations that enhance customer engagement, satisfaction and business value. 
• Gain exposure to emerging technologies, digital platforms and data-driven product development approaches. 
• Collaborate with colleagues across IT & Digital, Commercial, Marketing, Sales and Customer Services teams. 

What You'll Bring

• Currently studying towards a degree in Business, Digital Technology, Marketing, Computer Science, Data Analytics, User Experience, or a related discipline. 
• A genuine interest in technology, digital innovation and customer experience. 
• Strong analytical and problem-solving skills with the ability to interpret information and identify insights. 
• Confidence working with data and presenting findings in a clear and meaningful way. 
• Good written and verbal communication skills. 
• Ability to manage multiple tasks and work effectively in a fast-paced environment. 
• Comfortable using Microsoft 365 tools. 
• A willingness to learn new technologies, systems and ways of working. 
• Strong attention to detail and an organised approach to managing work.  

Personal Attributes:

We’re looking for candidates who thrive in detail-focused, engineering-led environments and are eager to learn from real-world automotive projects. Desirable traits include:

• Attention to detail – precise when reviewing data, inspecting vehicles, or completing reports
• Analytical mindset – confident using numbers and logic to spot patterns and support decisions
• Curiosity – interested in how products work, fail, and can be improved
• Collaboration – keen to learn from others and contribute to team success
• Adaptability – ready to tackle new challenges and switch focus when priorities shift
• Resilience – able to maintain quality and composure in a high-performance setting
• Proactivity – eager to take initiative, suggest improvements, and take ownership of your work
• AI Proficiency – comfortable using AI tools ethically and effectively to support learning, productivity, innovation, and problem-solving.
• Passion for engineering excellence – excited by innovation, performance, and pushing boundaries

What We'll Do for You

We offer a wide – ranging benefits package, which includes:

• 25 days’ holiday, plus bank holiday. Annual buy & sell up to five days.
• Enhanced company pension scheme.
• Discretionary annual bonus award.
• Private medical insurance and health cash plan.
• Life assurance benefit.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• A range of wellbeing initiatives, such as employee assistance programme and free financial & mortgage advice.
• Opportunities to experience our fantastic cars.

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