Service Providers

Enabling Partners to Deliver Broad and Integrated Security and Networking Services

The cybersecurity skills shortage, coupled with increasing levels of specialisation required to manage a growing security infrastructure, means that the use of managed security service providers (MSSPs) is increasingly attractive to companies of all sizes.

For MSSPs services, this trend represents an unprecedented opportunity for recruiting new clients and increasing their footprint at existing ones. But it also presents a vexing challenge. To take advantage of this growing market need, MSSPs must deliver the right mix of managed security services cost-effectively and in ways that align with the business needs and priorities of their target customers.

Fortinet MSSP partners reduce risk and minimise the impact of cyberattacks by providing managed security and monitoring technologies to protect enterprise data, infrastructure, and users regardless of who, where, when, and how IT assets are accessed. Fortinet MSSPs extend the security operations of the enterprise by bridging people, skills, process, and technology.

As a security service provider, Fortinet offers a broad portfolio of integrated and automated security tools that cover network security, cloud security, application security, access security, and network operations centre (NOC) and security operations centre (SOC) functions. The ability to bridge security and networking on the same platform is a big advantage for MSSPs, enabling them to offer a broad, single-provider solution and increasing average revenue per user (ARPU).

Key MSSP Security Challenges

	Visibility The growing attack surface is one reason that many businesses are turning to MSSPs to detect and prevent attacks. Customers often employ multiple, siloed point products in their legacy infrastructure that result in incomplete visibility and increased vulnerability.
	Operational Efficiency No managed service will be profitable if it is not delivered in an efficient way on the back end. Lack of integration across different security elements and architectural fragmentation increases operational inefficiencies. Without integration and automation, many security workflows must be managed manually. This certainly increases risk, but it can also slow DevOps cycles, degrade customer and employee experience, and increase administrative overhead and operational costs.
	Breadth of Offerings Offering a broad suite of security services to customers enables an MSSP to offer a wide range of cybersecurity services. They can tailor services to the needs of an individual company, or they can offer several boilerplate levels of service that meet a wide variety of needs. Either approach potentially increases ARPU through the opportunity to upsell in specific accounts.
	Threat Intelligence and Analytics Customers need and expect real-time access to robust threat intelligence to counter threats that move at machine speed. In addition to a customer’s own security logs, many subscribe to threat-intelligence feeds pulled from large networks of global firewalls, but it is a challenge to aggregate this data across a fragmented security architecture in time to quickly respond to threats.