Some of our projects

Havant Thicket Reservoir

The challenge

Portsmouth Water and Southern Water needed a new strategic water resource that could strengthen supply resilience as demand and drought risks increased. Existing abstraction from the region’s chalk streams, particularly the River Test and River Itchen, was no longer sustainable. Regulators required a solution that balanced a reliable water supply with environmental protection.

The project’s complexity was not limited to the reservoir itself. The site spans 160 hectares and includes supporting infrastructure such as pipelines, pumping stations and treatment works. The design also had to respect the area’s natural springs — some of Europe’s largest sources of high-quality spring water — and account for surplus water flows that would otherwise run out to sea.

Our response

Working directly for Future Water MJJV, we provided multidisciplinary civil and structural design support from concept to planning and approval. Our work helped shape a coordinated plan that combined technical precision with environmental sensitivity.

Our scope included:

  • Designing major civil and structural elements such as the valve tower, culvert, spillway and viewing platforms
  • Creating detailed designs for connecting roads, wetlands and landscaped areas to support local wildlife and recreation
  • Modelling complex water-quality scenarios and proposing aeration systems to maintain reservoir health
  • Developing a large control building and supporting the design of two main pumping stations and a booster station
  • Integrating features such as wildflower planting, trails and cycle paths to promote community access
  • Supporting the Hampshire Water for Life reuse scheme, which transfers recycled water from Southern Water’s network for treatment and potable use

Alongside technical design, we managed environmental impact assessments, conducted archaeological and ecological studies, and engaged closely with local councils and communities throughout planning.

The impact

Construction of the trial embankment and early site works are now underway, with full completion expected in 2028. Once operational, the reservoir will store around 8.7 billion litres of water, enough to supply 21 million litres each day.

Beyond its functional role, the project will transform the surrounding landscape into more than 200 hectares of woodland, pasture and green space, complete with walking and cycling routes, a visitor centre and new habitats for native species. Storing surplus spring water and sharing supplies across networks will reduce pressure on sensitive chalk streams and protect the region’s rare aquatic ecosystems.

For local communities, the reservoir provides secure water alongside new opportunities for recreation, education and connection with nature. As part of a broader regional strategy, it contributes to a resilient and sustainable future for water in the South East.

NGED takes charge: Enabling rapid EV charging at motorway service areas

The challenge

The Take Charge project was initiated to meet the growing demand for rapid EV charging at MSAs. The primary considerations included the following:

  • Environmental impact: The project aimed to minimise the environmental footprint during installation and operation. This involved selecting sustainable materials and processes.
  • Stakeholder management: Effective coordination with a range of suppliers, vendors, and NGED’s internal teams, including Innovation, Policy, Network Services, and Legal, was crucial.
  • Infrastructure reliance: The substation needed to handle up to 20 MVA of capacity for peak charging times.
  • Operational continuity: Ensuring that Moto’s business operations remained unaffected during the installation and trial phases.

Our response

Working directly for Future Water MJJV, we provided multidisciplinary civil and structural design support from concept to planning and approval. Our work helped shape a coordinated plan that combined technical precision with environmental sensitivity.

Our approach showcased our capability to address complex challenges through innovative and collaborative strategies:

  • System capacity optimisation: The first step involved assessing the predicted demand for EV charging at all Moto MSA sites within NGED’s licence areas. This assessment utilised data from OLEV’s Project Rapid, forecast data from charging-point installers, and existing EV charging data. This analysis determined an optimal capacity of 12 MVA and identified Exeter MSA as the ideal site for the trial.
  • Design and development: Collaborating with Brush, a leader in switchgear and transformers, we developed a compact, standardised substation package. This design included complete off-site assembly and testing to minimise on-site construction activities, reducing both costs and installation time. The substation was designed to integrate with the existing 33 kV and 11 kV networks and to be compatible with future infrastructure developments.
  • Installation and integration: In partnership with Moto, we coordinated the installation and integration of the new substation at Exeter MSA. This included connecting the substation to the 33 kV network and ensuring it could support both existing and new charging infrastructure. The substation was also integrated with NGED’s Network Management System (NMS) for enhanced control and monitoring.
  • Trial and evaluation: The final phase involved a six-month trial to evaluate the substation’s performance. This phase included regular monitoring and data analysis to assess the new solution’s benefits and effectiveness. The findings were shared through various dissemination events and reports to inform future projects.

The impact

The Take Charge project met all its objectives and delivered significant benefits:

  • Optimal capacity and site selection: The project successfully determined the optimal capacity and selected Exeter MSA as the trial site. Detailed reports on these processes are available on the project website.
  • Standardised design: The project resulted in the development of a compact connection solution (CCS) that passed all tests and significantly reduced the footprint and costs compared to traditional methods. This standardised design offers a replicable model for future installations.
  • Effective installation: The substation was installed and energised without any disruption to Moto’s operations. This seamless installation process highlights our capability to manage complex infrastructure projects.
  • Performance evaluation: The substation remained connected and operational throughout the trial, demonstrating its effectiveness. Continuous performance monitoring provided valuable data shared with the industry to guide future projects. The findings highlighted the feasibility and cost-effectiveness of deploying high-capacity, rapid EV charging solutions at MSAs.

The Take Charge project underscores our commitment to sustainable and efficient project delivery and delivering innovative, impactful solutions that benefit the community and support the transition to a low-carbon future.

Transforming VMO2's marketing insights

The challenge

We were engaged by VMO2, the UK’s largest mobile network, to assist their Business Marketing team in developing a comprehensive data mart, a repository that takes data directly from marketing sources and transforms this into an optimal format for business analysis, and dashboard aimed at enhancing performance metrics.

Following a recent merger and other organisational changes, VMO2 Business Marketing team required support to develop tools enabling them to interrogate and analyse their operating metrics. The team used various tools to generate and track business ‘leads’, but these systems are not integrated nor easy to report on. This makes it difficult for the Marketing team to analyse the Return on Investment for marketing campaigns and other factors that drive their success.

VMO2’s key requirements included having easy access to all required marketing data sources within the Google Cloud Platform (GCP) data lake and improving trust in the data. The data often contained missing or incorrect values, as well as other errors, including limited existing integration between source datasets. These challenges needed innovative approaches to data engineering, analysis and reporting.

Our response

We used extensive stakeholder engagement, alongside strong problem solving and analytical engineering approaches.

  • The team first developed a scalable and flexible data mart using dataform and Google BigQuery. This facilitated the seamless integration of data sources that arrived at varying stages throughout the project and enables continued scaling of the data mart in the future.
  • We then performed rigorous data quality and validity checks, incorporating these into a dataform pipeline. All the checks are built into the data mart and will automatically raise errors with VMO2’s data engineering team if issues arise in the future. Known and anticipated issues with the source data were documented and communicated to the client during the project handover.
  • A Power BI dashboard was developed based on industry best practice. Utilising these principles, we created a scalable, robust, and flexible product which can evolve to the meet the demands of a digital marketing workforce. Using the available data, the dashboard satisfies the client requirements and offers a valuable new reporting capability.

A commitment to proactive stakeholder engagement enabled the data mart and dashboards to satisfy both the strategic and tactical requirements of VMO2. We worked across three different teams within VMO2 and interfaced with both dashboard end users, external contractors, and salespeople. This enabled us to refine the initial client requirements, minimise assumptions about the data sources and ultimately, making sure that the data mart and dashboards were fit for purpose. We regularly engaged key stakeholders and users of the dashboard to help them feel ownership of the project. Our commitment to documentation and collaborative development has provided a seamless handover process, facilitating the integration of our solutions into VMO2's existing workflows.

The impact

The dashboards enabled VMO2’s Marketing team to drive evidence backed discussions with other areas of the business in efforts to improve their collective performance. The effort also highlighted some of the key data gaps that exist within VMO2’s Marketing architecture and have given the business a clear understanding of where targeted training, process standardisation and data quality checks should be implemented.

Our solution facilitated a shift in VMO2's data management practices. By embedding robust data management frameworks and fostering data-driven decision-making processes, we enabled to handle the challenges of the digital landscape more confidently and flexibly.

Wembley Park Master Plan

The challenge

Wembley Stadium, which sits in the Wembley Park estate, is used over 40 times a year, and the key challenge has been to ensure that the emerging designs, facilities and construction activities safeguard the visitor experience; delivering capacity safety and ease of movement objectives. The task was to provide strategic counsel across a wide range of design and operation workstreams associated with the development of the masterplan for Wembley Park. The masterplan is mixed use, with residential and commercial buildings, retail, leisure, parkland and civic squares. It also provides improved provisions for event and match day visitors (e.g. car and coach parking and upgraded public transport access).

Our response

We focused on event-day pedestrian movements for both sports and music, but also considered other groups using the area. This entailed: Several site-wide pedestrian count surveys at a series of major national finals; Spreadsheet and network based pedestrian flow analysis and congestion modelling; Detailed Legion simulations of crowd movement within the site (90,000+ users); and served as experts in Planning enquiries and negotiations with the local authorities.

The impact

Importantly, visitors continued to enjoy the Wembley experience, despite the volume of regeneration work surrounding the stadium – due in part to the considered contribution of our team. There was a significant amount of reputational risk at stake for our client if visitors were inconvenienced during an event at Wembley, and our input to the planning and delivery of the masterplan was an important element of the Risk Mitigation Plan. The masterplan continues to evolve and elements of it have either already been built or are now under construction. Designs have safeguarded pedestrian movement and our input has been highly valued and instrumental in successfully securing a series of Planning approvals.

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