With over 30 years' experience, Softworks has been assisting companies around the world in organising the working day in a way that makes them more productive, profitable and adds value to their operations. Our globally recognised and acclaimed Workforce Management Solutions include: Time & Attendance/Flexible Working, Labour Scheduling & Optimisation, Absence Management and Access Control.
Graduate Project Manager Overview
Softworks - Workforce Management Software
Learn more about how Softworks works.
Create Project Plans, identifying project goals and timelines for the project to stay on track and meet deadlines
Manage stakeholders throughout the whole project lifecycle
Collaborate with various teams and hold meetings to develop project plans
Configuration of Softworks Software through project implementation
Ensure projects are completed to meet specified requirements and any outstanding tasks are completed
Confirm all project documentation is produced and training and support is arranged for the client
Communicate and test any bugs or issues with software developers to ensure they are removed
Assist more experienced Project Managers with tasks related to project implementation and configuration
Report on the success of the project and any setbacks that were encountered or room for improvement
The role will be remote working but will require some office-based work (initial training based in Ireland), and some client site-based work.
Training
A training programme will be tailored to your needs and will include off-the-job and on-the-job training.
Candidate Profile
To be eligible to apply for the Softworks Graduate Project Manager programme, we are looking for applicants that have completed a relevant degree such as Business Management. The successful candidate will be a hands-on individual and someone who wants to be a long-term fixture in the company.
We are looking for quick learners, who are keen to work in a fast-paced environment. While fully supported every step of the way, you are someone who thrives on responsibility, challenge and problem solving. In return, you will gain a breadth of business experience and skills as they complete placements in different parts of our business.
About the programme
The programme is designed to bring you through all aspects of work life within a busy product and services company. At the end of the programme you can expect to have gained a level of experience that will uniquely position them within the industry.
You will touch each of:
Software Training
Software Support
Customer Engagement
Project Management
The areas covered within the intensive 6-month programme are:
Software Training: It’s important to understand how our product works, starting off in the training team will provide a space to learn about Time and Attendance Softworks and how to deliver successful training sessions. The successful candidate will shadow a trainer with the aim of carrying out training sessions once sufficient knowledge has been gained.
Customer Support: As part of our experienced helpdesk you will learn how to respond to real customer issues. You will gain invaluable experience and learn valuable insights into how the IT customer thinks. This part of the programme will involve engaging with customers and troubleshooting customer problems.
Customer Engagement: You will work with the Customer Success Manager and Account Managers to understand how to build, reinforce and maintain existing clients and relationships. This part of the programme will help you understand everyone’s role in improving and retaining customers.
Project Implementation: It is from here you will learn the project management techniques inherent at all levels of software development.
Requirements:
A relevant degree
Written and verbal fluency in Italian and/or German highly desirable
Strong communication skills – you must enjoy interfacing with customers and be confident in representing the company
Excellent organisational and time management skills are essential
Ability to work flexibly and co-operatively to solve problems and achieve team goals
Ability to exercise initiative and to embrace and adapt to change
Must be a strong team player and also able to work on own initiative
Selection Process
Shortlisted applicants will be invited to attend an interview. Referees will be required following interviews. If you are successful, you will be likely to commence employment with Softworks in August 2023.
Benefits
Starting salary of £26,000
Annual Leave starting at 23 days
Flexitime
Gym membership/subsidy after 6 months
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