Our Services

We cover the whole range of technology services, including support for software and hardware procurement.

	Salesforce Professional Services We have delivered Salesforce solutions to customers across all sectors for over 10 years. Our Salesforce certified consultants can help provide everything from simple support, advice and assistance all the way to complex, organisational digital transformation programmes.

	Digital Transformation We work with our customers to make sure that decisions are based on sound knowledge, experience and known outcomes. We only work with the best technologies, solutions and partners to ensure the choices we make for our customers are the right ones.

	Architecture & Design Our certified architects and designers work to understand businesses and current technology in order to determine what future possibilities exist. Once complete, a target architecture is formed that clearly identifies vision, principles and standards alongside technical decisions on applications, services and platforms that bring the future to life.

	Service Cloud Voice Service Cloud Voice transforms the employee and customer experience using cloud contact centres that deliver a complete and connected service platform. Intelligent telephony is now seamlessly integrated with Service Cloud, right alongside digital channels and customer 360 data.

	Cloud Migration Cloud migration consists of a discovery and analysis phase to drive out the opportunities. This can include migrating workloads to the cloud, optimising applications to remove expensive legacy technologies and suppliers or simply replacing ageing, end of life infrastructure and services with a cloud solution.

	Test Strategy & Execution We have experience of testing applications and services that run at a national scale and support millions of users. Whether it’s automated unit and functional system tests or large scale non-functional testing of scale, capacity and availability, we can help.

	Service Management Our focus in service is on customer satisfaction and we achieve this by following a rigorous process based on best practice and following an ITIL approach, backed up by an experienced team and lots of common sense. We use the latest tools and technologies to support systems and draw on all of this to ensure the best approach is tailored.

	Microsoft Consulting & Solutions Our team of Microsoft certified professionals have extensive experience of delivering services including Microsoft Dynamics, Microsoft SharePoint and many other Microsoft technologies. Alscient achieved Microsoft Gold Partner status over 10 years ago and since then we have delivered many solutions to support companies around the world.

	DevOps Services DevOps provides the ability for business to compete and lead and is essential in the digital world of today. We have made it possible by leveraging the latest cloud services and technologies, automating processes, improving quality, reducing timescales and ultimately bringing together business, delivery and operations teams.

	Amazon Web Services Our Amazon Web Services (AWS) team drive innovation and change to support our customers’ transformation and adoption of the world’s #1 cloud platform. Alscient have worked as a partner with AWS for over 10 years. During that time we have seen the platform evolve at a staggering rate with innovation and change delivered at an astounding pace.

	Programme & Project Management Our solution to successful programmes of work and individual projects is to build the appropriate approach that puts people, process and agility at the core. Our people know that technology and solutions, while important, are nothing without the people behind them. This is true at every stage of delivery and ultimately, critical at the point of implementation and ongoing use.