After completing his A levels, Jack was working as a childcare assistant at his local primary school during the lockdown.
From a young age he had wanted to go to university but towards the end of sixth form he realised that getting hands-on experience in a job would be more beneficial. Having always had a passion for IT and technology, he decided to pursue an IT apprenticeship at FDM.
In his role, he worked on automating the HR processes, and this experience boosted his confidence in communicating technical concepts. With effective time management, he was able to successfully balance work and study.
Currently, he’s actively involved in transitioning to a new CRM version, managing support, and working towards Salesforce Admin certification. As a Co-ordinator Ambassador for Apprentices at FDM, he’s helping shape the apprenticeship programme and recently took on creating information pages in Salesforce, enhancing user experience.
