If you are looking for a fast-track career in one of the largest technology organisations and want to know all about the inner workings of a successful company, a role within the operations teams is an excellent way to kick start your career in fintech.
Our Quality and Complaints analysts within Operations are proactive and tenacious, especially when investigating cases for businesses who constantly rely on us to deliver. They conduct high level qualitative and quantitative analysis in order to enhance customer experience, reporting and presenting key findings to senior stakeholders throughout.
Join a team dedicated to understanding operational workflow and performance and who are passionate about continually improving customer service and staff efficiency.
Be aware: Knowledge of procedures, especially strategic implementations for new products and services is very important for staying ahead in the industry.
Have an analytical mindset: Having the ability to align management information and understand data from a variety of sources will make you stand out from the crowd.