If you’ve always dreamt of an exciting career in Banking and Finance now’s the time to make it a reality.
Within Banking Services customer services and efficiency is crucial and top talent is in demand. These roles are demanding attention to detail and a strong client focus; awareness and communication is required. At mthree, we can provide you with the professional training to embark on your career within banking and open doors to world leading financial institutions.
In the role you will be responsible for processing of inward and outward payments for German customers.
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Role and responsibilities
Handle all queries accurately to achieve agreed quality standards and targets
Ensure that all tasks are completed in accordance with established procedures and standards
Identify and escalate potential showstoppers
Proactively escalate to the Line Management any issues/transactions that would impact service delivery or potential loss to the bank
Respond to mails/queries related to process timely with a cc to the Line Manager
Customer oriented solutions
Act as a team worker
You have the equivalent to a 2:1 degree or higher.
Proficiency in English (direct contact with the Customer and Onshore Teams)
You’re an excellent verbal and written communicator.
You’re hungry to learn and upskill
German as an asset
High analytical & problem solving skills
Strong commercial orientation combined with a customer driven approach
Strong PC skills
Strong organisational skills and ability to multitask
Ability to work within international environment
What you’ll get:
In-depth interactive training whilst you work to build your knowledge and expertise
A generous graduate salary with pay rises every 6 months to reflect your progress.
A flexible benefit package
Ongoing training, support and social events throughout your placement.
An opportunity to kickstart your career and gain valuable experience in an attractive and exciting industry.
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