Charlie

Workforce Analytics

"I feel really comfortable working here – everyone is encouraged to be themselves."

What are the best things about your job?

A lot of the projects we work on are really exciting. A really big drive for Human Capital consulting is the Future of Work – helping our clients make their workplace ready for the future employee. It’s great knowing that we, as a firm, are leading this change across hundreds of organisations, and this is something that will affect all of our everyday lives as working people.

I also love how my particular role in workforce analytics is a balance of soft and technical skills. You need to know how to complete the analysis, and also how to communicate it to a client in a way they’ll understand.

What skills do the best leaders have? And which ones are essential to your job?

My favourite leaders in the firm are always supportive and inclusive, and celebrate diversity. These are such important parts of the Deloitte culture. Our CEO, David Sproul, joined Deloitte at the Pride in London Parade; it’s that kind of inclusivity that makes every colleague feel valued and sets Deloitte apart.

For me it’s the soft skills that are really important to my role: managing stakeholders, analysing information from different sources, communicating complex concepts so they’re easy to understand and impactful, working effectively with teams, logical thinking, and organisation… the list continues…

In addition to improving on these soft skills, I’ve developed a number of technical skills within my role, from data analysis to understanding analysis software such as Tableau and Excel. I also feel like my business acumen has really improved – this comes from being exposed to such a large variety of clients and businesses.

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