Madhura

Operational Risk

"If you are willing to get stuck in and try your hardest at every opportunity that comes your way, you’ll love it here."

What do you enjoy most about your job?

I love the fact that I can work for some of the most well-known companies in the world, and see the impact that my work has made first hand. The people I’ve worked with have been very supportive and have given me the constructive criticism I needed to progress in my career. There are also many opportunities to get involved, across almost every industry.

During my three years at Deloitte, I’ve worked in the banking, utilities, public sector, private sector, healthcare and energy industries. The roles you can support on vary with each client, and make the work more interesting.

My role involves working with different organisations to assess and mitigate risks to their business. These risks can vary across different areas of the company, including financial, regulatory, operational and business-as-usual. We usually identify a scope at the start of the engagement, which includes the areas that the business would like us to focus on.

Scopes can be quite broad and include multiple areas of the business, but can also focus on one particular area. Fieldwork follows, usually involving meetings with key client stakeholders and testing their processes and controls as per the agreed scope. After completing fieldwork, the report is reviewed by managers and partners. We then discuss our findings with the client and issue the report.

How do you make an impact at Deloitte?

Deloitte offers lots of volunteering opportunities, from supporting the development of children in schools to climbing Mount Kilimanjaro for charity. We hold bake sales, boat races and days out to raise money for charity as well.

I’m also part of the Deloitte Women’s Network which arranges events to help empower women at the company. These include networking events with senior Deloitte people, as well as external keynote speakers.