FAQs

Who can apply?

In general, only nationals from the following countries (and associations of countries) are eligible for employment in the UK Civil Service: the United Kingdom, the Republic of Ireland, the Commonwealth, the EEA, Switzerland and Turkey. Certain family members of EEA, Swiss and Turkish nationals are also eligible regardless of their nationality. Candidates from the Commonwealth must be free from any restrictions to take up employment in the UK.

Is the closing date flexible?

Unfortunately, due to time constraints and the need to fill roles promptly, closing dates and times have to be strictly adhered to and we are unable to accept late applications.

How do I know that you have received my application?

All applicants will receive a confirmation of receipt, within 24 hours for electronically submitted applications and 48 hours for postal applications.

How long will it be before I know whether I have been invited to interview?

We aim to inform all successful and unsuccessful applicants within three weeks of the closing date. However, this is not always possible, but please do not contact our offices at this stage, as applicants will be informed as soon as a decision is made. If there is a considerable delay, applicants will be contacted to inform them of the situation.

I am unable to attend interview on the date given. Is it possible to request a different interview date?

Unfortunately, due to time constraints, we are unable to provide alternative interview dates.

I have had an interview. How long will it be before I hear if I was successful?

We aim to inform all successful and unsuccessful applicants within two weeks of the interview. However, this is not always possible, but please do not contact us at this stage, as applicants will be informed as soon as a decision is made. If there is a considerable delay, applicants will be contacted to inform them of the situation.

Do you reimburse interview travel expenses?

Unfortunately, we are unable to reimburse travel expenses.

I have been invited to interview, and have been asked to bring my passport and a recent utility bill. I do not have either of these, what should I do?

If you do not have a passport or utility bill, please bring original copies of other documentation (one photographic), that confirm your name and address, eg driver’s licence, bank or credit card statement etc.

For Employment Law purposes, copies are not acceptable, you must bring the original documents with you. Please note that you will not be required to leave them with us. We will need to confirm your nationality and right to work in the UK meets our requirements before an offer of employment can be made.

Can you explain the sifting process?

A sifting panel will look in detail at how you meet the essential and desirable criteria for each role. Information on the relevant criteria can be found in the Role Profile. It is then decided which candidates will be invited for interview. 

What are you looking for in my match to the competencies?

Examples from your work, education, social experiences or other areas of your life which evidence how you meet what is being sought. 

If I do not gain selection for a particular role, will my details be held and considered for other roles?

During the recruitment process you will be advised whether we would like to add your application to our Talent Pool for consideration for other roles. Once you confirm you wish to be considered, we will contact you when other opportunities arise. 

What can I expect at my interview?

All interviews are in panel format, are competency-based and tend to last approximately one hour. Candidates invited for interview will be sent full details of the interview time, duration, location, any preparation expected for the interview and any testing that will take place. 

How long after my interview will it take before I know the outcome of the interview?

This will depend on the panel and how many candidates are seen, how many days the interviews are spread over and the quality of candidates seen. Our general approach is to offer the role to the successful candidate before standing anyone down. In some instances this can delay the process and means you get any news later than anticipated. The reason for this is that we have a Talent Pool in operation and we always like to ensure the preferred candidate has accepted before making any rejections.

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