In December 2018, Reconomy acquired Valpak Limited. Valpak Limited is the UK’s leading provider of environmental compliance and data management services, in the UK and internationally.
Data Insights has over 300 clients and is responsible for ensuring the accurate submission of over 15% of the UK’s total packaging obligation, as part of a multi-tiered service offering.
The Account Manager role is dual-focused, with some aspects requiring a strongly customer-focused outlook and excellent communication skills, while other aspects need a data-focused, problem solving, logical approach. Managing a variety of accounts and being the dedicated point of contact for each, you will ensure that regular and appropriate levels of communication are maintained, while identifying areas for increased interaction and service development; in addition to being responsible for ensuring the timely data collection, and accurate data submission for each account.
You should be a highly motivated, pro-active individual who is able to take responsibility for your own work load while maintaining a collaborative approach within a busy, operationally focused team. The role is suited to those with experience in customer service and who have a keen interest in numeric reasoning, client interaction, and knowledge gathering.
As well as the benefits listed below, we also offer one day per year as a volunteering day, where we encourage staff to spend some time in their working day volunteering in any way they wish or to get involved in a variety of activities listed by the company.