The Account Manager role is dual-focused and there are opportunities available to specialise in UK or international compliance.
Managing a portfolio of accounts and being the dedicated point of contact, you will:
Have a customer focussed approach that builds a strong working relationship with the customer, and provides excellent customer service
Use your excellent communication skills to:
Liaise with compliance schemes, customers, and third parties to ensure compliance with a range of legislation and voluntary commitments
Build up knowledge of various compliance regulations and commitments via research/building relationships with contacts
Deepen your understanding of the customer requirements and the industries they operate in
Utilise your strong data analysis and excel background to:
Articulate complex data problems/processes back to customers in a way that is easy to understand
Manipulate and analyse large volumes of data
Be proactive and poses a solution orientated problem solving ability to identify service development areas, supporting a culture of continuous improvement
Use your resource planning skills to ensure that all deliverable deadlines are planned and met to a high degree of accuracy
Be resilient to high volumes of communication and deadlines
About you
You will have:
Excellent written and verbal communication skills
A customer focused approach
Ability to quickly take on large quantities of technical information
Advanced IT skills, particularly Microsoft Excel
Solution orientated problem-solving ability
Collaborative working style
Excellent planning, scheduling and organisation skills
Full UK driving licence
Educated to degree level or equivalent
Why choose Valpak?
Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various groups to nurture key interests.
With social value at the heart of our business ethos, employees can take a day on us to volunteer for an organisation of their choice, and our Charity Committee organises fundraising events for the employee nominated charity of the year.
Valpak endorses wellbeing and healthy lifestyles, offering subsidised gym membership, optional healthy living seminars and social events, encouraging cross team integration. Plus the “After Work” social group organises regular gatherings – an opportunity to get to know friendly faces.
Our team is passionate, friendly, approachable and dedicated to the business mission – to inspire businesses to do all they can to reduce their environmental impact. If you have an interest in sustainability and like the sound of all Valpak offers, we would love to hear from you!
How will I make a difference?
As the UK’s leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.
You will assist in driving this goal by supporting the delivery of accurate and timely data declarations as specified by environmental legislation and voluntary commitments. You will help support our customers to comply with environmental legislation and give insights to the packaging they handle, allowing them to make meaningful changes with confidence.
Benefits & Rewards
Dual Location / Hybrid worker Status
Participation in our annual Incentive Plan (VIP) - up to 10% bonus
25 days' annual leave plus bank holidays
Option to buy and sell up to 10 days' annual leave
Access to voluntary benefits including private medical insurance, cycle to work scheme, subsidised gym membership
Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
Pension scheme up to 8% employer contribution
Access to reward & discount platform
Wellbeing initiatives
Volunteering day
Valpak Limited is a Reconomy Group Company and by clicking ‘apply now’ below your application will be made via the Groups Applicant Tracking System.
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