Application Process

What we’re looking for

Each year, we take on graduates from a wide range of degree disciplines. Each role has its own set of technical skills and academic qualifications, but more general competencies and our behaviours include:

Accountable – Take personal responsibility for your actions and don’t make excuses. Strive to build your capability. Tell others what they can expect from you. Put their safety first.

Active – Don't wait for others: step up, and take the initiative to change. Make things happen and solve problems. Innovate and make things better.

Collaborative – Communicate clearly and manage stakeholders. Lead and influence effectively. Share knowledge beyond your team so we can all make better decisions. Include everyone.

Direct – Think commercial: customer service, cost and efficiency matter. Plan, organise, and work without wasting time. Focus on and deliver results.

Fair and consistent – Consider other people’s viewpoints and needs. Be open and honest about your decisions.

For all our schemes, you’ll be contracted to work a minimum 35-hour week, although any placement in an operational environment may involve varied hours, including weekend working and shifts, dependent on your role. Office-based placements will generally involve working during usual office hours.

Applying – general tips

  • Do some research about us and the business area you want to work in
  • Try our publications & reports for extra information
  • Think about the role you’re applying for as we can only accept one application per candidate
  • Go to a graduate event – they can really help you to make a decision
  • See below to find out about the different steps of our application process - make sure you know what to expect at each stage
  • We don’t consider UCAS points, so only submit your degree grades.

Step 1: Application form and situational strengths test 

Step 1: Application form and situational strengths test 

We only accept one application per role, per year, so it is vital that you fully consider all the options you are eligible for before submitting your application.

The application process starts with a short application form where you will be asked to complete:

  • Personal information (name, email address, contact number etc.)
  • Details about your education
  • Eligibility questions
  • Provide a copy of your CV

Following your application form, you will be invited to complete a situational strengths test.

This test is based on a series of typical scenarios that you might encounter on your graduate scheme or student placement.

You need to think about the scenarios and what you might do in those situations before selecting your answer from a list of multiple options.

The questions are designed to show us how you would respond to certain situations and gives us a good idea about whether you’d enjoy working with us, and if you have the overall strengths to be successful here.


  • Fully consider all schemes you are eligible to apply for before submitting your application
  • Respond to the situational strengths test honestly – we’re interested in what you would do, not what you think is the correct answer!
  • The situational strengths test isn’t a knowledge test – the scenarios give you an insight into the kinds of situations you may encounter, you don’t need to have worked here to answer them!
  • Select your answer based on the information provided – the test isn’t timed so you can work at your own pace!

Step 2: Online test 

Step 2: Online test 

You’ll be asked to complete an online numerical reasoning test. This test measures your ability to make correct decisions or inferences from numerical or statistical data. We want to see if you can work with numerical data in a realistic workplace environment.

If you’re applying for our engineering schemes, you’ll also be asked to complete an online inductive reasoning test. This test measures your ability to draw inferences, and your ability to understand the relationships between various concepts, regardless of your overall general knowledge.

Please note: we may ask you to complete further tests at later stages in the selection process to ensure validity of your online test results.


  • Do the test in a quiet room – the test will be timed and you only have one chance to complete it. Don’t let distractions cost you any seconds!
  • You’ll have five days to complete the tests but once you’ve started, you’ll need to finish them within the time given.

Step 3: Video interview 

Step 3: Video interview


The video interview gives you the opportunity to show your passion and enthusiasm for wanting to join us on the scheme you’ve applied for.

It gives us the chance to find out more about you, your skills, and your behaviours.

Don’t worry if you’ve never completed a video interview before, you’ll receive full instructions and further support is available.

Our video interview consists of 5 questions, for each you will be given a small amount of time to prepare your answer and then a set time to answer it – you’ll only get one chance to answer each question.


  • Make sure you’re in a quiet environment where you will not be disturbed. You only get one shot at answering each question.
  • Dress formally in business attire – dress to impress!
  • Test your tools, make sure your internet connection is working, your camera is on and that your microphone can detect your voice clearly. When you log in to the video interview system Sonru, it will ask you to complete a test of all your tools.
  • Complete the practice questions available on the video interview platform. You can practice as many times as you like before you are ready to begin.
  • Remember, be confident, and don’t be afraid to show your passion and enthusiasm for wanting to join the scheme you have applied for.

Step 4: Assessment centre 

Step 4: Assessment centre


The final stage of our selection process is usually held in London, but due to the COVID-19 pandemic, this is now being held virtually. During this process we will assess you in various different exercises. Just be yourself and show us what you're made of. Your assessment centre will include the following activities:

Group exercises

You’ll read through a brief individually, after which you will begin discussing the question(s) posed, and try to find a solution as a group. You’ll need to make a quality contribution to the discussion, communicating clearly and working collaboratively.

Presentation exercise

One week before the assessment day you’ll be sent a technical question that you’ll be required to present on. The presentation will be specific to the scheme you’re applying for, which will allow us to assess your technical knowledge. We will also be assessing you on how you structure your presentation and your delivery style.  

Competency-based interview

The purpose of the interview is to explore the key competencies at TfL, your understanding of them and your experience. You will be asked a variety of different questions, some where you will need to provide specific examples from your experiences, and others will ask what you would do in certain hypothetical situations. Your specific examples can be from past work and/or university experiences, or outside interests.


  • Prepare by re-reading the information about the role and think about the skills you will need to demonstrate for the role
  • Think about why you’re interested in TfL and the scheme and what makes you the best person for this
  • Contribute to the group discussion, adding value throughout the exercise
  • Keep practicing your presentation until you feel comfortable and confident
  • Structure your answers using the STAR methods during your interview: Specific situation, Task, Action, and Result of the situation you are describing
  • Use your experiences from university, outside interests and hobbies, work, or anything else to talk about during your interview.