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Application Process

What we’re looking for

Each year, we take on graduates from a wide range of degree disciplines. Each role has its own set of technical skills and academic qualifications, but more general competencies and our behaviours include:

Accountable – Take personal responsibility for your actions and don’t make excuses. Strive to build your capability. Tell others what they can expect from you. Put their safety first.

Active – Don't wait for others: step up, and take the initiative to change. Make things happen and solve problems. Innovate and make things better.

Collaborative – Communicate clearly and manage stakeholders. Lead and influence effectively. Share knowledge beyond your team so we can all make better decisions. Include everyone.

Direct – Think commercial: customer service, cost and efficiency matter. Plan, organise, and work without wasting time. Focus on and deliver results.

Fair and consistent – Consider other people’s viewpoints and needs. Be open and honest about your decisions.

For all our schemes, you’ll be contracted to work a minimum 35-hour week, although any placement in an operational environment may involve varied hours, including weekend working and shifts, dependent on your role. Office-based placements will generally involve working during usual office hours.

The application process

Zahid, Graduate & Apprentice Recruiter, outlines the various stages of the application process for students and graduates.

To watch the full Gradcracker/Transport for London webinar, click here.

Applying – general tips

  • Do some research about us and the business area you want to work in
  • Try our publications & reports for extra information
  • Think about the role you’re applying for as we can only accept one application per candidate
  • Go to a graduate event – they can really help you to make a decision
  • See below to find out about the different steps of our application process - make sure you know what to expect at each stage
  • We don’t consider UCAS points, so only submit your degree grades.

Step 1: Online application  

Step 1: Online application  

This stage is all about you. It’s where you enter your personal details and experience and select the programme you want to apply for.

Before you get started, please make sure you know which graduate programme you want to apply for. Remember, you can only apply for one. When filling out your details, please read the instructions carefully and provide all the details of your qualifications.

When you’re finished, don’t forget to proofread your answers before submitting them. If you’re unsure of any answers, do contact us before submitting. Ready? Great! Let’s get started.

We’ll let you know with an email right away if you’re through to the next stage.

Step 2: Online test  

Step 2: Online test  

This situational test helps us (and you) to identify your key strengths and the things that you’re naturally good at.

To make the most of Stage 2, we recommend that you:

  • Set aside some quiet time to complete the task and answer the practise questions
  • Answer the questions honestly, this is a two way process and it’s important that you feel comfortable working at TfL.

If you’ve applied for a graduate programme, you will also receive a G+ test which consists of numerical, verbal and inductive reasoning test. This test measures different aspects of your abilities to determine if you are a good fit for the position you are applying for.

Step 3: Video Interview  

Step 3: Video Interview  

You’ll record yourself using a webcam or your mobile phone.

We understand you may not have lots of work experience yet, that’s why we only want to know two things: your motivation for the scheme and what you think you’ll bring to the role.

If you haven’t done a video interview before, don’t worry, we have some practice questions ready to help you.

Before you get started, make sure you:

  • Use a broadband or high-speed internet connection to ensure good quality video
  • Check the lighting in the room to make sure your face isn’t hidden in shadows and try to sit in front of a plain background
  • Look into the camera and speak clearly
  • Think about what you’re wearing, you don’t need to be in a suit but probably best not to wear your pyjamas!

Step 4: Assessment Centre  

Step 4: Assessment Centre  

During this process we will assess you in various different exercises. Just be yourself and show us what you're made of. Your assessment centre will include the following activities:

Group exercises

You’ll read through a brief individually, after which you will begin discussing the question(s) posed, and try to find a solution as a group. You’ll need to make a quality contribution to the discussion, communicating clearly and working collaboratively.

Presentation exercise

One week before the assessment day you’ll be sent a technical question that you’ll be required to present on. The presentation will be specific to the scheme you’re applying for, which will allow us to assess your technical knowledge. We will also be assessing you on how you structure your presentation and your delivery style.  

Competency-based interview

The purpose of the interview is to explore the key competencies at TfL, your understanding of them and your experience. You will be asked a variety of different questions, some where you will need to provide specific examples from your experiences, and others will ask what you would do in certain hypothetical situations. Your specific examples can be from past work and/or university experiences, or outside interests.


  • Prepare by re-reading the information about the role and think about the skills you will need to demonstrate for the role
  • Think about why you’re interested in TfL and the scheme and what makes you the best person for this
  • Contribute to the group discussion, adding value throughout the exercise
  • Keep practicing your presentation until you feel comfortable and confident
  • Structure your answers using the STAR methods during your interview: Specific situation, Task, Action, and Result of the situation you are describing
  • Use your experiences from university, outside interests and hobbies, work, or anything else to talk about during your interview.
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