About us

Founded in 1994, Halo Service Solutions is a fast-growing software company, building innovative service management platforms for a global audience.

Service matters. That’s why Halo Service Solutions is designed to help drive service as a priority, centralise teams workflows and offer an industry-leading level of local support to enable organisations to grow and reach their ambitions. Halo makes IT Service Management (ITSM), Customer Relationship Management (CRM) and Professional Services Automation (PSA) software.

These are known as HaloITSM, HaloCRM and HaloPSA.

For 25+ years, Halo has been helping some of the world’s best teams, from the brands you love, improve customer relationships and drive their work forward. We’re committed to improving customer relationships and unlocking team productivity through digital workflows and automation. 

100,000+ teams, from 75+ countries, trust Halo to deliver their Service Desk software.

Our experienced team has worked with prestigious organisations around the world, varying in size from small start-ups to multi-national household names such as Innocent Drinks, Sports Direct and SKY TV.

Great Place to Work Certified

It’s official! Thanks to our people, we are proud to announce that we have been certified as a Great Place to Work by Great Place to Work, a global authority on workplace culture.

Having 97% of our employees say that they were made to feel welcome when they joined the company, is a testament to our incredible team and the culture we are building together.

We are dedicated to creating a supportive work environment and hope to increase this number up to 100% in due course!

The facts

Our software is used by 100,000+ people worldwide.
Our experienced team has worked with prestigious organisations based in over 50 countries around the world.
We’ve been helping the world’s best teams for over 25 years.
Thanks to our people, we are proud to announce that we have been certified as a Great Place to Work.
We were founded in 1994.
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01347 823822 | info@gradcracker.com | Company registration number: 6370348
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