Work Placement / Internship

Industrial Placement Scheme - Support Analyst

Technology/Software/Systems.

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About Us

Renishaw is a FTSE 250 global engineering and scientific technology company, with core skills in measurement, motion control, additive manufacturing, healthcare, spectroscopy and manufacturing. We supply products and services that push the boundaries of what is possible in applications as diverse as jet engine and wind turbine manufacture, through to dentistry and brain surgery. We are also a world leader in the field of metal additive manufacturing (also referred to as 3D printing), where we design and make industrial machines that ‘print' parts from metal powder.

"It's all wrapped up in one straightforward process!"

Becca runs through the application process at Renishaw. To watch the full Gradcracker/Renishaw webinar, click here.

We currently have 79 offices in 37 countries, with around 4,500 employees worldwide. Over 2,500 people are employed within the UK where we carry out the majority of our research and development, and manufacturing.

With a global presence in a broad range of sectors, we aim to ensure that our workforce reflects the diverse global communities we serve. Every year we welcome a wide range of new employees, from apprentices to experienced professionals. By joining Renishaw you will be making a difference to the world in which we live, in a global company that encourages innovation and personal achievement.

Overview

Working in our Business Systems Department, our Support Analysts play a key role in keeping our global IT infrastructure and desktop IT equipment running smoothly and securely within defined standards and procedures. This is a varied role requiring the ability to provide fast, efficient, and diligent support to keep our global workforce productive when using technology in their own jobs. 

As well as providing reactive frontline support to our global employees our Support Analysts play a proactive role in supporting the rollout of various business projects. Examples of recent projects include:

  • Windows 7 to 10 migration
  • Provision of IT equipment to support Hybrid working in the UK
  • Re-allocation and distribution of IT equipment from a former site.
  • RAM upgrade of CAD PCs

An industrial placement at Renishaw offers you the chance to learn more about the various operations and roles within a global manufacturing organisation.

The placement will involve working on live issues under the mentorship of our experienced Support Analysts.  As well as gaining hands on experience in your chosen field, you will have the opportunity to connect with people working in the business and discuss your career ambitions and ideas with employees in similar roles.  

What will I do?

You will be work as part of our support team responding to service requests for:

  • New pcs, printers and accessories
  • Provision of application software
  • Faults and incidents arising with:
    • The use of our standard PC applications including MS: Office, Visio and Project
    • Server applications & Cloud Services including MS SQL, Hyper V, M365 and Azure
    • IT infrastructure e.g. WAN/LAN datalink outages and issues with access to data storage
    • Business critical applications e.g. printing from Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems

You will also be required to assist with ad hoc projects and activities in line with the wider Business Systems Department strategy.

What skills and experience do I need?

Applicants must have:

  • A good understanding of Windows 10/11 and preferably Windows Server.
  • An understanding of TCP/IP networking.
  • An appreciation of Cyber Security principles.
  • An appreciation of Cloud Services.
  • Good communications and interpersonal skills and an understanding of the importance of customer service, perhaps gained through work-based experience.

Where will I be working?

This role is based at our New Mills site near Wotton-under-Edge in Gloucestershire and you may on occasion be required to travel to other Renishaw sites for work. As Renishaw is based in a semi-rural location, it is essential that applicants have their own form of transport, or they are willing to relocate to the local area.

How do I apply?

Apply online via the link below, with a covering letter and CV, in the covering letter, please tell us why you want to undertake an Industrial Placement with Renishaw, and why you are suitable for this role. 

This placement will start in summer 2022 and the closing date for applications is midday on Friday 11th February 2022.

Benefits 

When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. We also offer a benefits package that's highly desirable; including a 9% non-contributory pension, discretionary annual bonus, *subsidised onsite restaurants and *coffee shops, free parking, *car sharing scheme and *24 hour fitness centres. (*not available at our Castle Donington, Exeter, York & Edinburgh sites)

We also want to promote a healthy work-life balance as much as possible, so we have introduced a Homeworking policy which allows for a combination of home and office based working depending on the nature of your role. We also offer a variable working programme, 25 days' holiday plus bank holidays, Life Assurance Policy of 4 times annual salary, Cycle to Work scheme, enhanced maternity pay subject to qualifying criteria, the option to join BUPA Renishaw health trust and an Employee Assistance Programme for employees and family.

We've signed the Gradcracker feedback pledge.

(This means that we will supply feedback if requested after an interview.)

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Job ID Number: R3355
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Opportunity Overview

  • February 11th, 2022
  • Multiple vacancies
  • Competitive salary + benefits
  • All grades
  • 1 year
  • Wotton-under-Edge (Gloucestershire)
    (Show map)

Preferred Disciplines...

  • Computer Science
  • Data Science
  • Hardware
  • Information Technology
  • Software
  • Systems
  • Web Development

Also Accepting...
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