HMRC Liverpool: transforming a historic landmark into a modern workplace
HMRC Liverpool is redefining what a modern civil service workspace can look like. As part of the UK’s largest estates transformation programme, the scheme has turned the Grade II-listed India Buildings into a state-of-the-art regional centre — now home to 5,000 employees.
This is the only HMRC hub to be delivered within a heritage setting. The four-year restoration and fit-out programme reflect the ambition to preserve local character while meeting the needs of a flexible, future-focused workforce.
A people-centred approach to design
We developed the interior design concept ‘A National Conversation with Regional Accents’ — a people-centred approach that celebrates HMRC’s national mission and regional identity. To support inclusivity, we designed workstations in a variety of layouts and colours to meet different needs, including those of neurodiverse colleagues.
The entire building is fully accessible, with thoughtful features such as lower-level counters, knee recesses and refreshment hubs designed for ease of use.
Blending sustainability with heritage
This project shows how a historic building can be carefully restored to meet the needs of a modern workforce. By combining heritage conservation with inclusive design and up-to-date technology, HMRC Liverpool sets a new standard for how public buildings can be made fit for the future, while still celebrating their past.
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Degree classification: Minimum 2:1 or equivalent.
"I have amazing support for my professional and personal growth. I have the opportunity to be around fantastic and inspiring people working on very interesting projects." Marta, Interior Design, Glasgow
