Product Management Graduate Scheme

Please note: This role may close soon depending on the level of interest so don’t miss out!

We’d like to remind you that you must ensure you are eligible for this scheme before applying. Please read through the eligibility criteria below carefully and ensure that you are eligible before applying.

Please note: We only allow one application for any of our Graduate schemes per year. Any subsequent applications will be withdrawn.

Job overview

For over 160 years, Transport for London (TfL) and its predecessor organisations have kept the capital moving. Innovation has always been at the heart of our mission — from pioneering transport technologies to delivering services that support over 1.65 billion journeys each year. 

Our Technology Team plays a critical role in enabling this. Whether it’s rolling out 5G connectivity across the Tube, powering real-time journey planning through the TfL Go app, or maintaining radio communications across London’s 9,000-strong bus fleet — we deliver the digital infrastructure that keeps London working, moving, and thriving. 

We’re excited to launch the second year of our Product Manager Graduate Scheme, designed to develop the next generation of product leaders who will shape the future of transport technology in London. 

As a Graduate Product Manager, you’ll be working at the intersection of business strategy, user experience, and technology delivery — gaining hands-on experience in one of the most dynamic roles in tech today. 

• You’ll help define and deliver digital products that improve the lives of millions of Londoners and TfL staff. Your work could include: 
• Shaping product vision, strategy, success metrics, and roadmaps for customer-facing and internal technology solutions. 
• Leading discovery activities to uncover user needs and business challenges, and prioritising what to build next. 
• Getting hands on developing prototypes (with the help of AI) and testing them with users.  
• Facilitating stakeholder interviews, analysing product metrics, mapping user journeys, and running ideation workshops. 
• Supporting live products by resolving issues and contributing to key technical deliveries. 
• Collaborating with designers, engineers, analysts, architects, and strategists to bring products to life. 

What will I be doing?

Over two years, you’ll complete up to four placements (each lasting around 6 months) in different teams, giving you broad exposure across the Technology department and the role of a product manager. Alongside this there will be structured training and learning to help you grow in the role.  

The teams you could be in working might include:  

• Digital – enhancing customer experiences across web and mobile platforms. 
  
• Payments – shaping the future of contactless and account-based ticketing. 
  
• Transport Services – improving operational tools and systems. 
  
• Data & Analytics – unlocking insights to drive smarter decision-making. 
  

Your first-year placements will be pre-assigned to ensure a strong foundation. In your second year, you’ll have the flexibility to tailor your experience based on your interests, strengths, and career aspirations. 

Here’s an idea of what some different placements in different teams could look like over the course of the graduate scheme: 

Working in Digital Team 

The Digital team is responsible for TfL’s customer-facing digital experiences across our websites and apps. In this team, you might help define and prioritise the next set of features for TfL Go, our travel app for Londoners that assists them in planning journeys and checking the TfL network status. For instance, you could conduct research to determine how to enhance features that make it easier for cyclists to navigate London and then collaborate with designers and engineers to bring these enhancements to life in TfL Go. 

Working in the Payments Team  

T&D Payments manage the payment and ticketing systems at TfL, undertaking a variety of high-profile programmes to improve and expand the TfL payment and ticketing system. This placement could position you as one of our Contactless Payment Product Managers. In this role, you’ll have the opportunity to engage in a wide range of projects, including: 

• Supporting the design and delivery of propositions to expand Contactless payment across the wider UK transport network. 
  
• Engaging with payment schemes such as Amex, Visa, and Mastercard. 
  
• Identifying ways to make revenue collection more efficient and cost-effective. 
  

Additionally, you’ll have the chance to present and chair meetings with the senior leadership team, as well as attend ticketing and future payment networking events. 

Working in Transport Services Team

Transport Services are responsible for the services used by our customers and operational staff. In this role, you would work on products that support many of our operational processes, which are crucial for keeping the transport system running and ensuring the safety of our staff and customers.  

This could involve:

• Digitalising key safety processes. 
  
• Improving systems that manage and maintain our physical assets (e.g., trains and tunnels). 
  
• Developing a new incident management system. 
  

Whatever your aspirations, we’ll work with you to align your passions and enthusiasm with opportunities within the Technology department. The Product Manager Graduate Scheme will help you develop a broad foundation of product management skills, which are valuable for a wide range of roles beyond Product Management as well. 

Location

London/Hybrid - Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a four-week period. Hybrid working arrangements can evolve subject to business requirements. 

Where can this career take me?

Upon completion of the Product Manager Graduate Scheme, you could become a:  

• Associate Product Manager 
• Product Manager  

Over time you could progress to a Senior Product Manager. 

The Product Manager Graduate Scheme is designed to build a strong foundation for a career in technology, product, and business leadership — both within TfL and beyond. You’ll develop a versatile skill set that’s highly valued across industries: 

• Influence and Communication - Learn how to engage diverse stakeholders, from engineers to executives, and build consensus around product decisions. You’ll develop the confidence and clarity to communicate ideas, secure buy-in, and drive change. 
• Technology Fluency - Gain the ability to speak the language of technology. You’ll learn how to bridge the gap between technical teams and business stakeholders, translating complex concepts into actionable insights and decisions. 
• Strategic Thinking and Vision Setting - Understand how to define a compelling product vision, shape strategy, and set measurable goals. You’ll learn how to align product outcomes with organisational priorities and customer needs. 
• Planning and Delivery - Build the skills to solve complex problems, manage competing priorities, and deliver value at pace. You’ll learn how to organise work, navigate ambiguity, and lead cross-functional teams to successful outcomes. 

TfL is a large and diverse organisation offering a wide range of career paths.  The breadth of experience you’ll gain through the graduate scheme opens opportunities across the Technology department and beyond. Whether you choose to specialise in product, pivot into strategy, or explore leadership roles, you’ll be well-positioned to progress over the next 5–10 years. 

What training and support will you get?

Our award-winning teams will support your ongoing development, through a wide range of on-the-job practical experience and placements.  

We’ll support your technical development through practical training with our industry leading experts. There will also be the opportunity for training in topics such as presentations skills and project management. We'll support your professional development through a combination of mentoring opportunities, structured networking opportunities with other graduates and alumni as well as the external transport modelling and analysis community.  

You'll also receive one-to-one guidance throughout the programme from your:

• Placement manager: Responsible for your day-to-day management and support with your development 
• Scheme sponsor: A senior manager who acts as a technical and professional adviser and has line manager responsibility 
• Buddy: Usually an apprentice or graduate who gives support to you and ensure that you feel welcomed in the organisation
• Development adviser: Supports your professional development through providing career coaching and career progression at TfL 

Entry requirements

A minimum of 2:2 degree in any STEM subject 

Successful candidates must have the right to work in the UK for the duration of the scheme, as at the start date. This role is not eligible for sponsorship under the Skilled Worker visa scheme. If you do not have the right to work in the UK or only have a right to work here for a limited time which is lesser than the duration of the scheme, you should be aware that TfL will be unable to sponsor you for this role.

What do we look for?

Our core values are extremely important to us, and we desire candidates who are:

• Caring about our colleagues, our customers and our work.
• Open to each other, to new ideas and to working together.
• Adaptable to diverse needs and willing to innovate.

What we offer

You will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

• Free travel on the TfL network for you and a nominee who lives in the same household.
• Final salary pension scheme.
• Discounted national rail and Eurostar travel.
• Minimum 30 days' annual leave (Pro rata dependent on role) plus public and bank holidays.
• Private healthcare discounted scheme.
• Tax-efficient cycle-to-work programme.
• Retail, health, leisure and travel offers & many more.

Successful candidates must have the right to work in the UK for the duration of the scheme, as at the start date. This role is not eligible for sponsorship under the Skilled Worker visa scheme. If you do not have the right to work in the UK, or only have a right to work here for a limited time which is lesser than the duration of the scheme, you should be aware that TfL will be unable to sponsor you for this role.

Salary:

£32,250, rising to £33,500 in the second year.

Inclusive recruitment process

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people.

As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.

In High Volume campaigns including Graduate, Apprentice and Intern recruitment the minimum criteria we set is achieving a pass mark in our first stage assessments, adopting a proportionate approach to the Disability Confident Offer an Interview scheme.

Please let us know if you require any reasonable adjustments for any stages of the application process.

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