Information Services – Training Coordinator

Would you like to learn how to organise and maintain the knowledge base of a large international business organisation, with several different roles and profiles?

Would you like to learn what is not explained in the books?

As an Intern in the Program and Quality Team of Keysight Technologies in EMEAI (Europe Middle East, Africa and India) you will be working in an international team on improving current processes and infrastructure as well as learning some of the key functions within the Customer Contact Centre (CCC) and Field organisations.

The Customer Contact Centre (CCC) is located across Europe with a central order administration located in Barcelona. The team that is hiring you is formed by ~25 team members of different background and from different countries, it is working from 3 different locations and 2 continents. The Team that you will join provides support to more than 120 countries and 600 employees.

What we offer you to take part of during this 1 year internship:

  • Organising training events for the CCC employees in Europe and coordinating the event logistics
  • Developing an individual training plan for new hires according to role
  • Attending to inquiries and/or special requests from trainees, trainers and supervisors and honouring suggestions to improve current training process
  • Coordinating logistics for local training plan delivered by third parties for further development/enhancement of Keysight employees
  • Pulling training performance reports, updating the performance dashboards and proposing actions plan when targets not reached

What does Keysight do?

See how Keysight helps leading technology companies bring breakthrough products to market.

To be successful in this position, you will need:

  • To be currently enrolled in an undergraduate or a postgraduate/masters programme ideally with a business administration background with focus on computing / business applications
  • An excellent command of the English language (spoken and written), additional languages are a plus
  • Good time-management and self-organisation skills
  • Good communication skills together with some good presentation skills
  • Proficiency in MS office tools, particularly Excel, PowerPoint and Access
  • A good understanding on business organisational structures
  • A quality oriented approach, punctuality and attention to detail
  • Proactive and problem solving approach
  • The desire to work in a multicultural and dynamic environment

At Keysight Technologies, we help companies address their toughest challenges with precision and confidence. We offer the most precise electronic measurement solutions in the industry, with advanced software to match. Our employees leverage their insight and passion to revolutionise electronic measurement and make a difference in the world.

Opportunity Overview

  • Closing Date: Jun 15, 2017
  • Salary: Competitive
  • Placement Duration: Year-long
  • Location: Barcelona, Spain
  • Region: Europe
  • Type: Work Placement / Internship

Disciplines accepted...

  • Computer & IT
  • Hardware
  • Software
  • Systems

Contact Keysight Technologies

To Apply

Please send your application by email to Aurelie.bauzou@non.keysight.com mentioning the reference: Training Coordinator 

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