Our Responsible Business Plan helps us define how we put our commitments into practice both nationally and regionally, and how we will continue to make improvements. In order to achieve this, we need to align our business objectives with the needs and expectations of our people, our customers, our supply chain partners and our wider stakeholders, and doing business responsibly has never been more important.
Bringing together digital and platform design capabilities with modern construction methods and innovative carbon reduction tools to create unique, sustainable, and inspiring places for our customers.
Our Intelligent Solutions approach is about how we:
Our philosophy of perfect delivery delivers exceptional experiences to our customers.
A common set of principles that apply to everyone and to everything we do. Perfect Delivery is a philosophy long-held as a business, and is carried through all companies a part of Morgan Sindall Group.
To provide focus to our philosophy, we have identified five tangible measures which we call our Customer Commitments. These commitments are applicable to all our customers, both internally and externally.
Our commitments identify five clear goals: to deliver Safe, On Time, Quality and ultimately to have a Delighted Customer that would Recommend us, based on the overall customer experience.
For a project to achieve Perfect Delivery, all five of the above commitments must be achieved and signed off by the customer.
Whether we are creating long-lasting memories of the handover of a new school building for pupils and staff, or embedding ourselves in the local community to support local social value, our teams, extending to our supply chain and partners too are all playing their part to achieve a Perfect Delivery for our customers.
