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Roberta Jones

Client and Delivery Analyst

"Every day I have the pleasure of working with individuals who are passionate about their work and strive to ensure that the company values are maintained."

COVID-19 has brought many changes and challenges. How have you supported other colleagues during these unprecedented times?

One fun way that my colleagues and I have supported each other is through a friendly competition that promotes better health and wellbeing for the Australian team. During this competition, everyone tracks their steps throughout the day and at the end of each month whoever has the most steps wins a cool prize. Additionally, my colleagues and I often participate in virtual team-bonding activities to get to know each other better and to alleviate stress that can be caused by the challenges of COVID-19.

What has been the greatest learning or advice that you have received throughout your career journey at WTW?

Always ask questions. Whether it’s to get assistance on projects or simply to get clarification, always ask if you have a question: this will only lead to more knowledge and growth. Another piece of advice that I have been given is to remember to take time to myself because it can be easy to get carried away with work. The focus on the health and wellbeing of its colleagues is truly something I love about WTW.

What training and development opportunities have you enjoyed as a result of your role at WTW?

As l came from retail, there was a lot for me to learn going into Risk Management. Since starting at WTW, I have developed tremendously. From company-wide training modules to individual training sessions with my colleagues, I have been provided the tools that I need to thrive and succeed.

What’s been one of your most exciting projects to date?

While I have been part of many great projects, the data projects that I have worked on for clients have been the most exciting for me. To see the level of work I can do in a short period of time and see how it meets clients’ needs is very satisfying.

How would you describe the culture at WTW?

In three words, the WTW culture is: positive, collaborative and exciting. To know that we are focused on supporting our clients, all while ensuring a team-oriented and fun-spirited environment is very fulfilling. Every day I have the pleasure of working with individuals who are passionate about their work and strive to ensure that the company values are maintained.

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