Protection is at the core of our identity, drawing on Zurich’s long history and heritage. If protection is our foundation, our ability to inspire confidence and help you to be everything you can be, as an individual, a business, or as part of society, rests on that foundation.
We are focused on you and your needs. That includes customers and potential customers, our employees, and society.
We are one team and value the diversity and potential of every individual. We embrace new ideas to exceed our customers’ expectations and deliver on our promises while standing up for what is right.
As an insurer, we have an important responsibility to customers and society. We must be crystal clear about what we stand for.
Our culture is expressed through our actions and behaviours. They are key to our success and allow us to serve customers and others in a way that is uniquely Zurich.
Our strategy positions Zurich for success over the long term. It builds on our unique footprint, solid financial position, balanced portfolio trusted brand and the skills, strengths and expertise of our people.
And, it draws on our purpose and values. These clearly articulate why we are in business and how we set out to achieve our goals, always putting those who depend on us at the centre.
