About us

Our purpose is to provide great water for a stronger, greener and healthier North West.

Our purpose drives us to deliver our services in an environmentally sustainable, economically beneficial, and socially responsible manner and create sustainable long-term value for all. 

Water Makes the North West
A stronger North West.


We deliver an essential service, help customers in vulnerable situations, invest in local communities, and support jobs and the economy, giving the North West resilience in a changing world.


We protect and enhance urban and rural environments, and adapt to the challenges of climate change, allowing people, wildlife and nature to thrive, making the North West a better place to live now and for the future.


We provide great quality water that people love to drink, safely remove and recycle used water, whilst taking care of beautiful landscapes in the North West every day.

Our core values demonstrate the way we work, and we want to ensure these are clear and easy for all our colleagues to apply to every situation.

They reflect the things we believe are most important to help us deliver our purpose of providing great water for a stronger, greener and healthier North West.

  • Do the right thing
  • Make it happen
  • Be better

Our strategy to enable delivery of our purpose has six priorities, which permeate everything we do:

  • Improve our rivers
  • Create a greener future
  • Provide a safe and great place to work
  • Deliver great service for all customers
  • Spend customers' money wisely
  • Contribute to our communities
We are a member of the Gradcracker Five-Year Club
We have been a Gradcracker advertiser for at least five years. We recruit regularly and should still be doing so whenever it is time for you to apply for degree apprenticeships, placements or graduate positions - make sure that you Follow us to be alerted to any of our new opportunities.

The facts

United Utilities is responsible for water and wastewater services in the North West of England.
We deliver 1.8 billion litres of water a day to 3 million households and 200,000 businesses.
Our network of pipes and sewers, if laid end to end, would stretch 80,000 km - twice around the world.
FTSE 100 business with over 5,000 staff and 7 million customers.
United Utilities will invest more than £3 billion to improve the water and wastewater infrastructure.
Over 3,000 students have Followed us on Gradcracker.

Gradcracker Five-Year Club

A Gradcracker advertiser for over 5 years - ideal for you to Follow!
Member No: 28
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