IT Support Engineer

IT, Computing, Business.

About KEYENCE

Keyence is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, Keyence has experienced rapid growth and is now turning over more than $8 billion global sales per year. We also operate on over 50% profit due to our Direct Sales model!

We have been listed on Forbes “The World’s Most Innovative Companies” Top 100 every year since its inception and we have over 300,000 clients worldwide, including the main blue chip manufacturers.

This is KEYENCE
KEYENCE has flourished into a global leader in the industrial automation industry. We have rapidly expanded to 220 offices in 46 countries and serve over 300,000 customers residing in 110 countries.

Job Specification:

  • Management and support of IT equipment and phones for all staff
  • Being the first point of contact and support for all IT issues that arise
  • IT infrastructure and security across Keyence UK & Ireland’s offices
  • The ordering and inventory control including, but not limited to IT and phone equipment
  • Installation of IT workstations via software distribution (PC systems, laptops and company software)
  • Support of problems with various Microsoft components
  • Various IT projects including new system implementation
  • Basic level network infrastructure support and management
  • Management of AzureAD, Intune, Windows 11 and Office365. With escalation when required.
  • IT supplier related activities e.g., Procurement

Personal Requirements:

  • Genuine passion for IT — you follow new technologies and are committed to building a long-term career in the field
  • Attention to detail and logical
  • Excellent verbal and written communication skills to interact with users and escalate issues effectively
  • Proactive and have Interest in project work
  • Flexible and resilient
  • Strong time management and able to effectively prioritise tasks
  • Strong analytical and Problem-solving skills
  • Ability to work independently and as part of a team
  • Eager to continually learn and stay current with developments in IT
  • Integrity: The role requires appropriate handling of confidential, sensitive information

Qualifications and Experience:

  • Degree educated (IT/Business with IT/Computer Science)
  • Able to effectively analyse and communicate data
  • Successful management of projects within previous role
  • Experience working in a corporate IT environment supporting end users
  • 1+ Years in a 2nd line support role or equivalent IT Support Experience
  • CompTIA Network+ or similar required
  • Must hold a full driving licence

Package:

  • Starting Salary £33,000 + £2,700 Area Allowance (Total £35,700)
  • Quarterly Bonus (Guaranteed £4k in year one)
  • Advanced Company Pension
  • Life Cover
  • Private Healthcare (including subsidised Gym Membership)
  • Full Expensed Travel and Accommodation
We've signed the Gradcracker feedback pledge.
(This means that we will supply feedback if requested after an interview.)

1e127ede32d8f816eacfb0aed73cee11

Can I use AI to apply?

KEYENCE do not use AI at any stage of the recruitment process. We appreciate that AI may be useful, but please make sure to focus on the communicative soft skills that we value in our company that cannot be created by AI.

This button will open a new tab and take you directly to the employer's website.
Please remember, if asked, that you found this opportunity on Gradcracker.
Save to shortlist
Shortlisted
  • Deadline
    June 30th, 2026
  • Starting
    Immediate Start
  • Salary
    £35,700 + benefits
  • Degree required
    Bachelor's
  • Location
    Uxbridge (West London)
Show location/s on map
Disciplines Accepted...
  • Business
  • Computer Science
  • Information Technology

The 2025/26
Gradcracker Toolkit

Explore the online version
Hot Tip
Member of a STEM society?
Make sure you mention it in your application
© 2007 - 2026 Gradcracker Limited
Log in/Register
Gradcracker Limited, October House, Long Street, Easingwold, York, YO61 3HX
01347 823822
info@gradcracker.com
Company registration number: 6370348