Location: Stowmarket, Suffolk (near Ipswich). This role is full time in the office for the first year therefore you must live near Suffolk or be willing to relocate.

We're looking for gregarious problem solvers interested in exploring different roles in business and tech (don't worry - no experience necessary!).

About Us

One of the fastest growing software companies worldwide, Halo Service Solutions is an industry leader in building innovative service management platforms. We are an expert partner to some of the world's leading organisations, deploying our out-of-the-box ITSM, PSA, and CRM software in a way that supports their bespoke business needs.

We work with prestigious organisations based in over fifty countries around the world, varying in size from small start-ups to multi-national household names like Microsoft, West Ham United, and McLaren.

Our entire team works on our service desk product; selling, supporting, managing and implementing the programme all in-house. We are one team with our own specialities, and we support each other to work together to deliver an end-to-end service.

At Halo you’ll play a pivotal role in our success from day one, gaining experience in all kinds of roles depending on your individual goals and preferences. You will receive full training, regular 1-to-1s with your designated mentor and generous salary increases based on your performance. While you may start in one area, the opportunity to move internally is huge, offering you the flexibility to grow your career in your chosen direction, under a permanent contract.

A little about you

• A solution-oriented problem-solver – you thrive in the face of a challenge, and are great at using your initiative
• A great communicator – you’ll have no problem making sense of complex ideas and conveying them to others in a way that is easy to understand
• A positive and proactive mindset – you’re keen to jump straight in, be adaptable, and learn on the job
• Graduated within the last couple of years, or in the next couple of years
• Based in East Anglia or happy to relocate

Desired skills and experience

• A bachelor's degree with a 2:1 or above (we welcome applicants from any STEM discipline, but it's a bonus if you've studied something like economics, business, psychology, or something that demonstrates business acumen, technical proficiency, and the ability to problem solve)
• Strong A-level grades (ideally BBB and above)
• Fundamental IT skills, including proficiency with Microsoft Office
• The unrestricted right to live and work in the UK by the commencement of employment

But what’s in it for you?

• £30,000 starting salary (with potential to rise to £40,000 within your first year)
• Opportunities to travel the world to attend trade shows and visit our global customers
• Office concessions (fruit, beverages, monthly sweet treats, etc.)
• A newly refurbished modern office with a free bar, pool table, ping pong, and a slide
• Regular team socials and events (including visits to our partners, McLaren F1 Team and Ipswich Town FC)
• Having a direct input into our culture, perks and policies!

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